Customer Ratings & Reviews
- Model:
- QQ2-00720
- SKU:
- 6278402
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Code provided was legit, but download failed,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, I love Excel and Word. I have had them on all my devices for years. However, using the code provided resulted in the download not working. An error code appeared which basically said some components were out of date, ON A NEW LAPTOP! I talkeed with Microsoft chat who then passed me off to a technician. The phone call ended up with him telling me every single device was infected with a trojan virus. Even my iPhones and iPads. When I saw the scan saying all devices were at "RIKS", Notice the spelling. I figured I better end this call because quite simply I think technician was full of crap. He said I would never be able to install Excel or Word on the new PC. I disproved that immediately by downloading them from the Apple Store and installing with no problem. I canceled the subscription and received. a refund.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm upset. Nobody is assuming me with my computer issue and nobody is calling me back. I will be coming to the store sometime this week
No, I would not recommend this to a friendHq
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service provided was great. I liked it
I would recommend this to a friendOffice needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Office is easier for me to use until I learn what Mac has to offer - easy to download and install.
I would recommend this to a friendExcellent Microsoft 365
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft 365 always works especially when purchased with a special offer
I would recommend this to a friendGamer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for working with services and wonderful iitem
I would recommend this to a friendSimple and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Office 365 was simple and easy to setup. The price is just right. Great solution for office on my computer.
I would recommend this to a friendNot as intuitive as older version
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old computer died and I needed another so I purchased a new laptop. Since my computer died and my new one did not support a disk drive for my 20 year old Microsoft Office Disk, I purchased this new version to download. Of course they make you repurchase it so you never really own it. This new version of excel is not as fast or as easy to use as the older versions. Saving to the cloud does not work for me, I would prefer it to be on my computer only.
No, I would not recommend this to a friendFirst time using the subscription version
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always used the downloaded version of Office in the past, but I am giving the subscription-based plan a try since I got it discounted by purchasing it with my computer. It has been working just fine. I will decide at the end of the year whether or not to stay with the subscription. It is a nice perk to always have the latest version, and since I run a small business, I might just stick with that. It also spreads the cost out over time.
I would recommend this to a friendA windows into this review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't have a computer without this. Great pricing at the time of purchase!
I would recommend this to a friendMicrosoft 365 - the right choice for any need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect package for any home- user as well as consultant support. Paired with Geek squad …. can’t ask for anything more!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're excited to hear you've found the perfect suite for you and your family in your new Microsoft 365 Personal subscription! We've designed your new toolset to include all of the features and functionalities our users need most, and couldn't be happier you think it's perfect for any home setup. We're glad it was a good investment for you! Thank you for sharing your experience, we appreciate it.
Best,
Brad - Microsoft Customer Care
Great buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase glad I added it will help with my friends school.
I would recommend this to a friendAlways worth the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife needed this bundle to be able to work from home and because it’s renewable every year if she doesn’t need it next year we will cancel
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate your review. We're glad to hear that Microsoft 365 Personal has everything your wife needs to work from home.
Have a great one,
Nelson
Microsoft Customer Care
Happy with purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My teenage daughter easily installed this on her new laptop from Best Buy. Will be very helpful for her for school projects.
I would recommend this to a friendGotta have word.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love word. Get it. I used Google docs for years and years only to get an editing add on that didn't work and realize I just need word.
I would recommend this to a friendMicrosoft 365
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft 365 is a great download for your laptop.
I would recommend this to a friendEasy Office
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive way to get Office. Installs easily and works
I would recommend this to a friendFast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice laptop very fast and good quality good graphic
I would recommend this to a friendUseful
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sad that you have to buy these programs now! Everyone needs them so you might as well charge the customer and make more money!
I would recommend this to a friendVery interesting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still getting used to the new programs. The sign in for Microsoft was a little bit of a head, it locked me out when I added a family member.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Wanda,
Thank you for sharing your experience with us. We hope that you are enjoying Microsoft 365 Personal.
Best,
Katie
Microsoft Customer Care