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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38462 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 38,461 reviews
  • Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, I haven't had any trouble with it so far. I haven't used any files from another computer yet, but like that option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great investment. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Purchase at Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased Microsoft 365 at the time of my computer purchase. Everything I need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365 is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS365 Personal works great. Provides all I need for my home business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft word 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when typing lessons or letters as well as Best Buy employee introduced it.Their skills are very good, explained clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy and reliable to install and use. I wish it was less expensive thou.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome upgrade from MS10. We don’t know why we waited so long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every program in one place

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to have everything in one place. Easy to install and start using

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    thought it had it all but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not include CoPilot Pro which requires a separate monthly subscription; if you dont need that for a certain MS class being taken its wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS words

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tool!! I love how to use ans is so easy to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Older

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Word for years and found the newer version super easy to use - really glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert MacKenzie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was purchased by mistake by the online agent. I wanted the family plan whereby other members can use your policy for their word activities. Resolution was accomplished by the best buy agent and I now have the correct product from microsoft as desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and easy to install and would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for Word and Excel apps Initially the install did not work but eventually loaded. No problems since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled to get this as I needed it for work and for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Wonderful to have Excel back. Am planning my yearly / monthly budgets for working from home. Appreciate having Word again for all my documents. And.....how did I go so long without Office?????, or better yet.....WHY??!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regret

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and iffer the needed protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with many Microsoft programs - Word, Excel, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price and Installation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and available at an affordable rate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a must have! I have not had any problems. Also, I would like to thank the GeekSquad Technician who assisted with the uploading of the software. The Technician was very knowledgeable and very quick. I had a project that was due snd my computer gave out. I purchased a new computer from Best Buy and the software. I didn’t think I would be able to set up everything and still meet my deadline. Thanks to Best Buy and the Geek Squad Tech, not only was it possible but I was able to meet my deadline. Thanks Best Buy and the Geek Squad!

    I would recommend this to a friend