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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38777 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 835 Showing 16,681-16,700 of 38,776 reviews
  • Rated 5 out of 5 stars

    i stel work on dis

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it its easer to instol it work good and its easer to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about the most productive tool in the box. Ok maybe a little shinier. Great tool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and returned. New tablet was chrome and I am ok work the operation system on it and what it came with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works well. Some improvements over previous versions, some annoying features too but what are you going to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good helper

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 personal is a good thing to get it when u have school and work to do

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    a serviceable option for microsoft office suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you are looking for an affordable cloud based option for all your files and documents - this will definitely be what you need.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Purchaser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal (1 person) (15-month subscription - Auto Renew) - Windows

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD, NOT GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i FOUND SOME OF THE OPERATING INSTRUCTIONS NOT CLEAR, ESPECIALLY COMPARED TO THE PRIOR VERSION.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I will not recom it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thiß iter o can not use on another ofy laptops. I will not buy it again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent.I just prefer this and it just got me like in 5 minutes.Also they show me how to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What better way to subscribe to Microsoft than through Best Buy’s gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office always simple to use and has the best features!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lakeisha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Don’t have a problem with it all. Very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you expect and want!! I am a tad bit unclear about the term of the agreement, to be honest.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe, it depends

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good - access to entire Office suite and extra cloud storage Bad - subscription renewal so doesn't make sense for the occasional Office user (less than once a month or even a few times a month imo) TBD - what happens to files in cloud storage if I renew for a month here and there, as needed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    More Flexible and Ease of Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the new office software a good update to my prior software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must in every productive computer, with this is included 1TB of storage in OneDrive, it's just perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ease of having where my files are and on any of my devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Susan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was led to believe I purchased all of Office Pro but Publisher was not included—very disappointing. When I went back to the store and went to the Geek dept I believe it was the manager that had to intervene for me to get taken care of. He did get me taken care of but I should not have had to go through all of that. Plus I purchased technical support and could not get through on the phone!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to determine how to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know I was supposed to go home and look at E-mail. So I was having a terrible time trying to get the number to work. Easier after I read the E-mail. Maybe you should either print that on the ticket or somewhere so clueless people like me would have a clue. Also everyone I spoke to said I should have bought it from Microsoft instead of through you. I did not even know that was an option.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you were able to get all setup in the end.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft