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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38783 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 879 Showing 17,561-17,580 of 38,778 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to use the Microsoft programs for anything I might need to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a must have program. Easy to install and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say anything positive due to shipping theft beyond your control but th Ed product itself is ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good software to have. No other product on the line really touches it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money . Greet program great for students at a good price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Swing and a miss for customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works fine. Buying ot online was a mistake. I didnt get the activation code to use this product for 5 days. The best buy customer service team could not tell me why i hadnt received it, and everytime they sent me "a code" it was definitely not the activation code. None of them could tell me why i didnt get the code, and none of them talked with each other. I had to re explain the situation to someone different everytime i called. At that point, none of them could help me get a refund (so i could go physically buy the product instead) and none of them could help me activate the digital product that i purchased. I wish i had more thumbs, so i could give the best buy customer service system more thumbs down. Shame on you best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suite works well for what I need. I may just purchase the full title without needed to renew as I don't need the cloud features and, let's be realistic, I think one can go a few years without an updated product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 8)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal when packaged together with laptop. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this in the past and was excited to see that I got it for free when I purchased my Surface Pro 3. I am so glad that Best Buy did that. Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome software, thanks for recommendations best buy, will come back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great asset to any computer system. Kids beef it for college!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t need to Explain Microsoft office. But remember when it was free…. Good times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is a must have for business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a must have product for business use. Only weird thing I experience is a blank Word doc and blank Excel sheet open up every time I boot up my computer. They're not in the start up menu nor did I have those programs running when during last shutdown. Beyond this glitch this product works excellent.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We would love to help you figure out why Word and Excel might be opening at startup. Please reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.

      Hope that helps,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Easy to load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up. It was an electronic download but no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having a product that includes all the office apps that I need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incorrect charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this item as a bundle and was charged $49.99. I returned the HP laptop and purchased a Samsung and by doing this the price for this purchase went up to $80.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for anyone needing a PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the simplicity of having this loaded with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bonus gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I was content with my current Microsoft package, I will always accept a free bonus upgrade. Receive it with my purchase of a Samsung tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this daily for my job and it was easy to download on my personal computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install & really easy to get use i would recommend this Microsoft software

    I would recommend this to a friend