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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38784 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 909 Showing 18,161-18,180 of 38,779 reviews
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product I really needed it I would recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with my HP for college . Much needed all in one product from Microsoft

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're glad that Microsoft 365 is what you need for your studies and projects. Good luck this semester!

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 3 out of 5 stars

    Microsoft 365 Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has my set up, but MS continues to ask about buying the same program. I have had no end of problems setting up my existing mail program. They keep using an incorrect password that I have tried to correct, and they still put in the same incorrect password.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was greater for a a beginner like myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to install and very easy to use as a beginner. It has instructions and a tutorial that helps the program to be even more useful. I would recommend this product to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased for my mother's new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jakecomputer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gotta have MS products for school and whatever else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well with the promotion price for 15 months. Super easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been convenient and very useful when you least expect it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disco

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to replace office 2013. Was not able to get outlook2013 to work correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft makes my life a lot easy with the smooth operation of my program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contains all the products i need for home use. Easy to install and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, happy with purchase. Will recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fiance uses this progam for work is happy with the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install on my Macbook. Works as advertised.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much to say.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my wife's hard drive and all her programs were gone. No big deal just get a new one and it will come with windows like always. But no, even if you buy a new laptop you have to buy office like this, what a rip-off! So instead of replacing the laptop I bought this. It's office, what more can I say?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when paired with a new computer. They extend it from 12 to 15 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for my home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for my home office. I am able to work from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, needed it very much for my new computer thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it has everything office and part of a package deal for a year

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mucho Ado With No Follow Through

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told the salesperson that I did not want a subscription, and that I preferred to pay once. I pocketed what he gave me, only to find that it was the subscription when I looked at it a week or so later. When I went back a couple of weeks after that I was told I could not exchange the product even though I had not called Microsoft to install it. The salesman told me that I might be able to exchange by contacting Microsoft. After spending 40 minutes or so trying that, it appears that they will not exchange since I did not buy directly from Microsoft. Ugh!

    No, I would not recommend this to a friend