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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38789 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 967 Showing 19,321-19,340 of 38,784 reviews
  • Rated 4 out of 5 stars

    Can’t go wrong with office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is always a good a product and I would recommend to anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you access to everything you need for writing, presenting and analyzing your work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good, although I hate the new subscription method if Microsoft, getting an add on is an advantage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery and an excellent product. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be a good product for my small business!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy enough to use. I liked when I had to wipe the computer that I could just go to my account online and retrieve the programs again without having to worry about new disk and all. I wish everything was not going to the whole subscription thing over the just buying it concept.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add-on.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice add-on to my computer purchase. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop & gift card purchases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and great value for the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful when you load outlook. Not an easy process and Best Buy didn't provide guidance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long time friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office and I go way back. I love how the program has advanced and has so much to offer. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure how people survive without it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bundle of programs is just absolutely necessary to have!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Michelle,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is perfect for you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to use.................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install but pricing is an issue unless you catch it on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Came with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the set up was a little difficult, but it seems to work fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for someone who has work and school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows efficient function and use of Asuschromebook and

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office was included with my purchase of my laptop. Very useful program and functional for various needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, a must have for personal home computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product but sometimes it slows down with excel formulas

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MS Word is a necessity; Subscription is a pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While Microsoft Word is a necessity, the subscription is a pain. Today, I needed to update a document on the fly, during a meeting. Microsoft a Word would not let me update the document, and instead wasted my time prompting me to sign in and telling me features that I’ve paid for would be acceptable if I had a subscription well, I HAVE a current, valid subscription, It’s been less than a year, my subscription is not up. I switched to Pages on the iPad, and it worked fine and I got it done and submitted before the meeting was over. Microsoft pandering & promoting for new subscriptions way before the current one is up, blocking features is NOT cool. You’re supposed to help customers be more productive, not make us totally inefficient,

    No, I would not recommend this to a friend