Customer Ratings & Reviews

LUVLUVLUV! Seriously appreciate the new updates and tasks that can be done!

Very easy to install, and needed for my new position at work.

Best buy geek squad was a great help in getting my laptop intergrated into 365personal. Will not go back to Microsoft for product. No assistance whatsoever.

I love this system, they gave me 1T in OneDrive free. It’s so easy to install, once receive the key number, you access in the website Microsoft and enter the Key number, automatically the system was download and install fast all applications.

Very easy to install and use. Worth the price to buy/own.

Love having Ms Office its great to have at all times the eased in which ms Office offers to customers is hard not to have on your PC

A very patient person walked me through the steps of signing up online

Rising to the top, for personal use and operations, simplified my purpose to get things done without a computer classroom.

The salesperson recommended this version of MS Office to me. It meets all of my needs.

The Geek squad helped us to get this installed properly and created icons onto the desktop - it's great to have these helpful apps.

Overall, I've enjoyed my experience with Microsoft 365. Given, the current pandemic crisis, Office 365 - Teams has been an integral tool when providing IT support. There are so many unknowns when providing IT support to users from the devices, ISPs, and/or user's tech knowledge, Teams has made IT support that much easier. I like that nearly all apps can be accessed via a web version so that users can pick up where they left off without missing a beat.

Helpful & easy to redeem! Also a discount versus the online price

This product was purchased by mistake by the online agent. I wanted the family plan whereby other members can use your policy for their word activities. Resolution was accomplished by the best buy agent and I now have the correct product from microsoft as desired.

excellent price plus easy install, everything you need for your home office

I purchased the MS 365 personal subscription copy for a brand new MacBook Air m1 that I purchased on the same day with Best Buy, under the impression that I'd be given 3 months of bonus subscription (a total of 15 months) with the price of 12-months given my purchase of a new device. However, it ended up that I wasn't granted the 3 months bonus subscription due to the problem that my laptop and MS 365 weren't placed on the same order (i.e., separate transactions). What happened was that I called Best Buy on a Friday afternoon for the the MacBook Air and placed my laptop order over the phone, after learning the fact the store where I wanted to pick up the laptop had one last machine left in the color I wanted. A few hours later, when I went pick up the laptop after work, I made the purchase of the MS 365 personal subscription copy so that I'd be able to us MS office on my new machine. I thought the store adjusted my transactions and granted me the 15-months of subscription for the price of 12-months, but that was where the problem started. After I installed the software on my new machine, I logged onto Best Buy and saw my subscription was only good for 12 months. I made MANY phone calls to the customer service, only to be looped in the system and speaking with different agents. Although the 5+ agents I spoke with all wanted to help me, none of them were able to due to the Best Buy policy that the bonus 3-months was contingent on purchasing the device and software as a bundle (i.e., in one transaction). There was no way to adjust for this, and I was very disappointed. Should I known the subscription was only good for 12 months, I'd definitely opt for other sellers than BestBuy for better pricing. Although I could understand the logic of the policy so that people don't try to take advantage of it for a prior device purchase, it was not well described online nor to me at the time when I placed order for the MacBook Air (i.e., nowhere in the descriptions of the offer mentioned it has to be placed on the same transaction; otherwise, even if the device is purchased on the same day, it will be considered as a "prior purchase" instead of "a new device purchase"). I'm thankful for all the agents I spoke with when I called the customer service because they genuinely wanted to help me, but I'm very disappointed by the unclear policy and wanted to make this known to other consumers who might be thinking of purchasing a device & MS Office subscription with Best Buy. For people who are interested in getting the bonus 3-months offer, please ensure to make your device and subscription purchase in one transaction as a bundle so you'll get the bonus months as expected.

Great addition for my IPad and my personal Desktop computer.

Easy to setup. Multiple software package. Straightforward to use. Enjoy the available templates for easy, professional looking documents and presentation pieces.

Easy to use, edit, create and access files on the go!

Microsoft 365 Personal contains all the Microsoft services needed for day-to-day management of personal processes.

Easy to use. Overall pleased with the purchase and price.