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Customer reviews

Rating 4.5 out of 5 stars with 3102 reviews

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Rating by feature

  • Ease of Use

    Rating 4.3 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard Office 365 University as an easy-to-use and affordable option, frequently praising its compatibility and the length of the subscription. Positive feedback also highlights the included software and its performance, along with the value offered by the various features. However, some users experienced difficulties with the installation and activation processes. Overall, the product receives high marks for its ease of use and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,102 reviews
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Tried 5 times to install but the Website was down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We followed the directions to activate and install the application and when it launched the Microsoft site, we continually got a message displaying unable to install. Really frustrating

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Standard product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard product for use with laptop. Nothing to outstanding it's just used for what it's used for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is like any other office just a little different. It takes a little time to get used to it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free four year subscription is, great! Too bad not free lifetime? Good product either way though.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    All digital rather have actual software installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is defiantly excellent for professional people on the go plus college students as long as internet is available through wi-fi. Convenient in using other applications such as the cloud. Someone new at this type of technology will first be frustrated but after consistently using it they will wonder how they existed without it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    product includes more features than I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excel does not work correctly. I will need to contact Microsoft for a correction / explanation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter, along with a laptop and a laptop holder. It works for her.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good I haven't had to use it yet I purchased this for my daughter's laptop

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible download process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took about a week to download this product due to the miscommunication between Bestbuy and Microsoft. We went back to the store about the issue. There was nothing that Bestbuy could do because they said it was Microsoft's issue. Called Microsoft and still had to wait several days. This was terrible customer service on both parts.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had some issues with installing this on my new computer but finally got it to work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought T Use Worth Two Computers And Found Out That It WasDidNot Work WithMy Windows Vista

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work for San Jaconto Community College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent 6 hours with Microsoft tech support to resolve issue and nothing worked.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Wadouglas, You needed to first verify if you qualified for this version at: www.office.com/verify. During the redemption process, you will be prompted for your school email address or logon, or international student identity card (ISIC). We apologize for any frustration this has cause and hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    I'm Happy with your products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always , ur customer service , products , prices , have always kept me satisfied

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only lasts for 2 years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only lasts for two years (at least that's what I was told) after I purchased it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok nothing great buy if you need I think you can get it free on Internet

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Was challenging to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily, customer service was friendly and helpful when trying to install.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    needed it to open docements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought it cause I had to, or else I would have never purchased it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft Office 365: An Unmitigated Disaster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of installing Microsoft Office on the laptop's hard drive and including the cost in the price of the laptop, Microsoft now forces you to lease Office for a set period and store all documents, spreadsheets and powerpoint presentations on its "SkyDrive" "cloud" server. Not only is the Office app (i.e., Word, Excel, Powerpoint) slow to download for one-time only use EVERY TIME you want to work on a document, the document itself must be downloaded EVERY TIME and is also slow. The user must memorize and use a username and password EVERY TIME.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great....if I can use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got MS Office 365 for school to receive an online masters degree. I submitted two assignments with no problem. The next assignment when came due I couldn't get MS Word to work. I called technical support and was on the phone for 2 hours all when the time was ticking to submit. The call ended with no resolution, it was on my desktop but clicking brought me nothing. I had to uninstall MS Office and still 3 weeks later waiting for tier 3 support to call me back. The CSR told me that some times the application just disappears. That is no help.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The product is OK, but don't like the time limit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PC is stand alone. Don't like having to use the net for a download

    I would recommend this to a friend