Customer Ratings & Reviews

It will get recognized by my mobile device. So it's kind of useless for me unless I'm online due to my own fault considering I bought it when I purchased my galaxy book which I later returned so now I have this feature that I paid for but I can't utilize

Every office should have in-built outlook, this doesn't.

I did not use it. Wsnted to teturn it to the store, but ess told to vontact Microsoft directly. They do not respond and bedt buy whetr I hsvr been buying all my electronics did not wanted to deal with me. I will buy from microcenter from now on. Best buy lost a loyal customer.

Be aware that when you purchase this product you may not be able to ever get it. Redeem product just brings you to a page not found page. Logging in to Microsoft just wants you to subscribe to MS Office 365. Very frustrating and seems I just lost $149.00

I installed this new Microsoft Office software but all I have STILL is the old one that is years old. I don't know why the new version didn't take on my computer. I'm disappointed.... I may have simply somehow installed it incorrectly in some way.

Download was corrupt and not compatible with my brand new Dell laptop. I would recommend getting a system with the software already loaded and pass on the uograded Microsoft package.

I’m upset because the salesperson told me this included Outlook. It doesn’t. When I tried to return it I was not able to and therefore lost $109.99. Am not happy with that.

Do not recommend You cannot import old emails to this program Outlook. MS wants you to buy their 365 plans

Was very disappointed with the help I got at the store.I told them what I wanted, and they gave me a piece of cardboard and the clerk said just take this to the cash register. Nobody explained anything to me. Was very confused.

You changed it too much. Many old useful items are no longer available. Annoying features!

Cannot get this to work!! VERY Frustrating. Even my son who works as a cybersecurity analyst could not get it to work

The learning curve is so high I really haven’t used it. I’m trying to get familiar with AI, but so far I’m hitting a brick wall.

Although I like Microsoft, I was very disappointed this go round. It was nor compatible to the Samsung Galaxy Tablet as S6 Lite.

Installed incorrrect and or did not provide data space ended up making addl purchase not so was not a good purchase

I have downloaded so much software over the years. This would not work on my MacBook. It actually said it couldn’t download via macOS. I completely wasted $120. And since it was digital they won’t give me a refund. And I don’t even need any of the programs in it. Seriously, you don’t need this for your Mac. Your Mac already does it all or use the Google Drive.

I cannot truly review this product because I was not able to use it. I bought it to load to a new Chromebook that I bought for my grandson, but unfortunately Chromebook does not support Microsoft Office. The worst thing is that I could not get a refund from Best Buy because they said they do not offer refunds on Microsoft Office. I just lost $150.00. I already have MO installed on all of my other computers so my money is just gone.

I feel like The geek squad did not respect my privacy and is still on my computer after item slowed down my computer then I got offers from Best buy on how to speed up my computer suspicious lawsuits against Best buy are concerning

Can’t install it. It’s impossible. I’m going around and around on a carousel of frustration, and even though I paid for it, and my purchase is verified, I can not install it on my new laptop.

This was a return item. It was pushed by mistake. It has already been credited back to my account

I'm disappointed and NOT impressed with the updated changes MS made to the Word and Excel programs. Not too many other choices on the market to choose from.