Customer Ratings & Reviews

Had some issues with accessing the apps. Went through the download process and said it was complete. But apps wouldn't show up. Geek squad was great in helping me fix it but had to wait a long time

Easy to set up, can also buy direct from microsoft.

Standard Microsoft, they have made some improvements and at least it is not the 365. Still very pricey, they don't even include Outlook or Access anymore. Definitely buy this over Microsoft 365 even if you pay more.

Quality product. Primarily obtained as the Word option is often utilized.

Very difficult to load on computer. After downloaded everything seems to be fine.

Good program to use if you like to use spread sheets.

Good if using for only one user and codes are sent fast.

Windows 11 is not something I'd buy again. There is too much to adjust to make it easy on the eyes. I've had several problems. Today's issue is not being able to change text color. The new text color doesn't show on the screen, but prints out with the appropriate color. Go figure.

Was upset that it loaded other apps beyond just Excel, Word and PowerPoint. It took me while to figure out to remove the unwanted MS non-Office apps... and still not sure I uninstalled them completely.

I am not happy with the quality of the ink colors. So faint they are hard to read.

I thought for sure that I was buying a standalone copy of the software so that I could use it on my hard drive. Unfortunately, it was Internet only which is very disappointing. No offense to Best Buy but it should’ve been labeled better.

A necessary evil. A few years ago, this package was included with the purchase of a new computer.

This is supposed to be Microsoft 360. It does not let you save to hard drive - everything to cloud so you cannot access if Wi-Fi out, no back-up. As soon as I set it up, with very little mail and few documents, it started telling me I had to buy more cloud space, it was full. I cannot get/download adobe acrobat, so can’t download, scan, or save any pdf documents. How much is computer and how much is the Microsoft is unclear. I think my computer 30 years ago with 20mg hard drive held more than this cloud. ☹️

Good productivity software. A little pricey but good features.

Finally went to use this and noticed it was outdated. Not sure why they would sell me something from 2021. This doesn’t even have some of the functions needed for school.

To use this product it's a bit confusing to install.

A bit complicated and too expensive. Could be simpler for home use.

Keeps asking to renew my subscription i just got it and the lic is forever

I had some trouble setting up system. Not as easy to find and open up.

Difficult to install. Microsoft had to help. It was ok with help