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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.6 out of 5 stars with 5357 reviews

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  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about Office Home 2024 (1 Device), particularly praising its overall performance and ease of use. Users find the installation process to be simple, and appreciate the inclusion of necessary features and its value. Compatibility with older versions of Office is also a plus, however, some customers dislike the subscription model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 5,357 reviews
  • Rated 1 out of 5 stars

    Lousy product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tec download Office. It took over an hour to download. About 2 minutes before it was complete, the download stopped. I have not been able to download. It keeps dropping the download just before it is finished. There is NO HELP from Microsoft.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Subscribe? No.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks that if I want updates I have to subscribe and pay yearly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I couldn't use this product because it was bought with a MacBook Pro and not compatible..Salesperson should not have tried to sell me this . I said no because I have an Apple product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good vendors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not install it .bad instructions,,,,,,,,,,,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of my money. No refunds on downloads. This software does not load properly to my new mac desktop. I switched to numbers and pages already loaded on the mac. I can finally say done with microsoft and am so glad i switched even if forced to do so. Waste of $160 !!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been nice if the website indicated minimum requirements for OS. My computer was too old to use it on. Best Buy customer service was terrible about giving me a refund. I finally had to dispute with credit card company.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid $150 for something that was useless. The salesman failed to give me all the information regarding this purchase. It was borderline fraud. Do not buy this product because you’ll end up having to buy the subscription anyway.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ordered two days ago, but no digital download yet.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed my order two days ago and it still hasn't shipped. This is ridiculous for a digital product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Rip off

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy this because I have to for work. Free open source alternatives like Libre are just as good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was going to install office home on my new computer but they did not do it. I cannot get a product key to do it myself. Contact Microsoft but they were no help. Very frustrated

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Could have been better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really improve or help with what I was seeking. Also paid to have computer cleaned up to get better speed again not happy with results.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ann

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a scam paid for it installed it and when we returned the laptop due to overheating we could not get back a refund.When purchasing it we were told that it could be moved but that was a lie.The geek squad never helped.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    MAC Not Supported.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says go to Microsoft Account to Install. When you get there you need to add Mac to do install. At Microsoft Account you cannot add a Mac System to Devices.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Email doesnt have Product key number

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The email sent to me doesnt have any product key on it. Tried to call customer service but they dont have any solution. They wont even refund it. Frustrating best buy customer service.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Microsoft Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't tell me how limited buying this product would be, however stuck with it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Code did not work to activate and had to return to store and still did not receive assistance

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Office Home & Student 2021

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought but wasn't told it won't work with Outlook express. Took back and purchased a different one that would

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sales person lied

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is great but told by salesperson that it would be able to be used on more then one computer. Well that was a lie

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Microsoft Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I experienced issues with paying the subscription.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn’t load it on a MacBook Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is such a pain to use and load onto my MacBook Air. The geek squad couldn’t get it loaded. It’s like MS doesn’t want my money so I won’t give it to them.

    No, I would not recommend this to a friend