Customer Ratings & Reviews

Hate it but I need it. Non transferable if you get a new computer and this edition does not duplex print.

DO NOT BUY. IF REDEEMED, AND CANNOT BE DOWNLOADED, YOU LOSE YOUR MONEY. I PURCHASED, REDEEMED, DOWNLOADED AND IT WOULD NOT INSTALL ON MY MAC. TRIED TO GET A REFUND OR CREDIT AND TOLD NOTHING THEY COULD DO BECAUSE REDEEMED.

Returned product before applying to Mac. Did not realize that the Microsoft package did not include Outlook.

Off to school got the new laptop but office is not included

I always had free office and I resent having to purchase it to see my old files

I am not sure if I had installed it correct because it did not performed the way that I expected to. It did not write over and re-install with new and improved files from my old Microsoft Word 2010. Instead it made a new file on the computer without replacing the old. It look like it is missing some files the old one had to do certain function. I am beginning that I should bring it back and get my money (refund) back!!

Had a Hard time installing program. Used an advisor from the company and took over three hours

Could use with my Apple Mac so that was a waste of money!

When I started to Install the Office product I found I already had a subscription to Office that I did not realize I could just transfer to my new laptop. BestBuy won't take it back and Microsoft is giving me a huge runaround about a refund since I didn't buy it from their online store. The key code has never been activated and I'm stuck until Microsoft realizes i wont go away. VERY frustrating BestBuy!

Redeemed my purchase and the software would not load. I was told there was other people having same problem. I got a refund

NOT at all what I expected as I was lead to believe Outlook was included - it is not and I would have to pay the cost of Office 365 to get Outlook. Neither Best Buy or Microsoft is willing to help out with that

I wasted $150 on this because the "salesman didn't tell me that I could get the same thing with Office 365.

It's a sorta throttled Office. It does what we're accustomed to, but not much more than that.

Haven't used Word for a while, but it seems to offer fewer features. Not as useful as before.

I trusted the geek squad to advise me what to purchase and they were totally wrong wasted my time and money. I wanted Microsoft Outlook. I was there two days in a row for hours and ended up with a headache. Never trust them again. Always get another opinion.

I bought this and spent 3 hours trying to get the correct key code. No one could help me they kept sending me the same code. Finally I asked for my money back and received it. I won't buy that again, but I do like bestbuy just not their Geek service center.

I am sure the software will be great, having installation issues.

This program I paid $150 for will not have all of the email functions work unless I also subscribe to Microsoft 360 subscription. You don't find this out untill you get home. It will not let you copy or paste attachements like a word document to Outlook unless you and extra subscription of 360. I will buy Appe products from now on

It is Microsoft Office. If your not familure with it then its ok. Can drive you crazy with not always that easy to use and unless you spend a lot of time learning it can ramdomly do odd things.

Had to buy this in order to read the files he had on his old computer and to make new ones. It was a real pain to install and even the people at Best Buy he called had trouble figuring out how to get it loaded. He finally gave up and called microsoft and after back and forth finally got it loaded and now works fine but should not be so difficult to get loaded