Customer Ratings & Reviews

I gave it one star, only because I could not enter a "0". In early March of this year, I purchased Office for Mac in order to convert and edit a novel that I had written on Pages, but needed to be converted to Word or PDF format in order to publish it. IT DOES NOT WORK!!! DO NOT BUY THIS PRODUCT IF YOU HAVE A MACBOOK!!! The issue is that the spelling and grammar function frequently mis-identifies words as being either French, Italian, or another language other than English. Neither the Geek Squad or Microsoft tech support could resolve the issue, and stated that it is a defective program, and that Best Buy should contact Microsoft so that I could receive a refund. Best Buy has refused to co-operate, and I am stuck for $149.00! DO NOT BUY THIS PRODUCT IF YOU HAVE A MAC!

not impressed at all. It has not updated in 8 years. Nothing new. Just harder to find things now.

CHAT rep assured buy and install Office while I waited. NO. On line request for help required verification including credit card. Only verification option was text someone Elses phone number. Verification failed for lack of response AND credit card marked invalid to the world. Quickly notified by Amazon that pkg in transit was halted. Required talk with BOA and Nephew had to use his. 4trips including 2 Uber. Learned that Customer desk, check out , sales and Geeks don't talk to each other. BB Buy process designed by juveniles for juveniles even though seniors have the big bucks. BB must offer email verification code.

Microsoft now eliminates Outlook from this package.

I SHOULD have bought this in a Disk instead of onlline. I loaded it onto a new computer, which I discovered did not have the options I needed. Before I returned the NEW computer, I returned it to factory settings, thereby deleting this program from that returned computer. When I went to add it to my current computer, I could not, 'because I have already used that code' Now I will have to call and who knows how long it will take to actually get the product I bought and paid for.

The product is not bad, but the seller who offered it told me it would work in Brazil, but it didn't work and I had to pay another 50 dollars to avoid losing the product I bought. She assured that it would work in Brazil, when I arrived here I tried to activate it and it didn't work.

Warning Do not Buy. Download did not work. Best Buy Customer service would not help. Spent over 112 minutes being bounced from department to department with no help . Worst customer service ever. Worst customer service ever experenced in my life Totally Disgusted.

This does not work on Chromebooks. If you purchase this it will make you go to the website to use the apps. It will not let you download word, PowerPoint, or Excel.

ad for microsoft office mac said $99. then after i clicked $149

I could not install it on my computer because the hp stream came with microsoft 365 which the sales person neglected to tell me. It is a great product when you can use it.

Received computer, went to down load software and there is nothing in my Library? Received e-mail and it said I have the down load available...Just waiting for technical support.

Ended up tossing the ink - which was my second purchase and the printer would not accept it. So I ended up eating the price of the ink (for the second time that week).

Microsoft word has become unreliable at saving documents. Especially long and constantly edited pieces.