Customer Ratings & Reviews
- Model:
- T5D-02781
- |
- SKU:
- 5266000
Customer reviews
Rating 4.5 out of 5 stars with 1261 reviews
(1,261 customer reviews)to a friend
Customers are saying
Customers enjoy the ease of use and the inclusion of Outlook and other applications like Word and Excel. Many appreciate the reasonable price and the software's compatibility with various operating systems. Positive feedback also highlights the straightforward installation process and the overall performance. However, some customers express a preference for a one-time purchase over a subscription model and note the absence of Publisher in this particular package.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Good product, awful installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The hoops I had to go through to get this to run on my machine were ridiculous. Do not attempt unless you have access to IT support.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your experience with us. We're sorry to hear you had a rough installation experience.
In the future, know that our Customer Support Team is always ready to assist you. Contact them whenever you need, here: https://support.microsoft.com/en-us/contactus/
Sincerely,
Jo
Office Customer Care
Rated 2 out of 5 stars
Not sure yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Windows Defender caught some things that Trend did not. I wish it had a site advisor like some McAfee products have.
No, I would not recommend this to a friendRated 2 out of 5 stars
Only part of program will work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loading straight forward. However Word will not work and that is the reason I made the purchase. Disappointed.
No, I would not recommend this to a friendRated 2 out of 5 stars
overpriced but necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Annoying that this isnt included in a new pc purchase. And the cost is high, but is necessary so no way to avoid it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Much complexity without any advantages
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been using the previous version of Office. It was OK but not great, like IT'S previous version. Now this one comes out and it is almost unusable. Plain paper pages, no visual clues, not intuitive. Often used functions are hidden, but never-used functions are right in front of you. Tale 2-3 steps to do a one-step operations. I hate this version.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello mike, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you.
- Pros mentioned:Ease of use
Rated 1 out of 5 stars
great computer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would definitely recommend this computer for a new user.
I would recommend this to a friend Rated 1 out of 5 stars
Office 2016
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted this product loaded on my computer by Geek Squad when they transferred the data from my old CPU to the new one. Since they had trouble completing the Office 2016 loading, it wouldn't let me use the key again. So I wasted my money
No, I would not recommend this to a friendRated 1 out of 5 stars
Won't Activate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am beyond frustrated. I have called Geek Squad support and I have called Microsoft and no one knows how to fix this issue. Microsoft will not activate it because it can't find a code in the database. They are blaming Best Buy and I am not getting anywhere. It is like I wasted this money
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that you're experiencing issues with your new activation code. We recommend troubleshooting the issue you are experiencing on our Support page here: https://support.office.com/en-us/article/where-to-enter-your-office-product-key-0a82e5ae-739e-4b92-a6f4-2ec780c185db?ui=en-US&rs=en-US&ad=US#bkmk_blockedkey.
If you are still experiencing difficulty, we recommend reaching out to Best Buy via phone at 1-(888)-237-8289.
We hope this helps you get on your way!
Kind regards,
Jessica
Office Customer Care
Rated 1 out of 5 stars
Trying to upgrade to Office 2016 from 2010
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Software wouldn't load. Cost me many dollars to correct microsoft's problemVery disappointed
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Product was not reliable. I was unable to access it on a consistent basis.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not satisfied with WINDOWS 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NO FAVORABLE COMMENT. I AM BRINGING THE COMPUTER IN SO THAT SOMEBODY CAN SEE WHAT I HAVE HAD TO PUT UP WITH.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible horrible and absolutely horrible. 2010 was so muc( better.
No, I would not recommend this to a friend- Pros mentioned:Software
Rated 4 out of 5 stars
Microsoft Office 2016
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this office suite for my Surface Pro 4 tablet. I learned a little something about purchasing the Microsoft Office software from Best Buy - Make sure that when you are at the register that they do charge you for the software as well as activate it. When I bought this software originally with my tablets, they had not charged me for the software which prevented me from activating it. After a few hours of frustration and a chat session with Microsoft, I had figured out that the software was never activated at Best Buy during checkout. I had to go back to Best Buy and purchase the software that I thought that I had already purchased in order to get the serial numbers/activation keys to work. After that, everything went off without a hitch. I would definitely recommend this software, just verify that you actually paid for it. I only took off one star for Best Buy's SNAFU, because of my time involved with this issue and not because of the software.
I would recommend this to a friend Rated 5 out of 5 stars
Best Office Package
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to install and contains all the programs needed for work.
I would recommend this to a friend- Pros mentioned:Features, Outlook
Rated 5 out of 5 stars
Great upgrade!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from Home & Student 2007 - lots of nice new features and I really like Outlook for e-mail. Thankful that Best Buy offers price match - made this purchase a no-brainer!
I would recommend this to a friend Rated 4 out of 5 stars
Great software!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used this office software for years now, and I am still please with how it performs.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Can't go wrong with MS Office
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.MS Office is a standard and Outlook is great. Easy to set up on a Surface too.
I would recommend this to a friend Rated 3 out of 5 stars
I got mine cheaper,lucky
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its alright its just icloud everywhere you can manage the user program. I got mine only 125.00 .
I would recommend this to a friendRated 4 out of 5 stars
MS Office 2016
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded in order for icloud to work again. I like the enhancements that have been made to the office suite. Visually the product looks great. Still having intermitent issues between Outlook and icloud - fun fun.
I would recommend this to a friendRated 5 out of 5 stars
Great word and excel programs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the single use version since I have only 1 laptop. It has all the programs I need to suit my needs.
I would recommend this to a friend

