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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 407 reviews

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  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers consistently note the overall performance and ease of use of Office Home & Business 2024. Many find the installation process to be simple, and appreciate the updated features and compatibility. The only concern expressed is about the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 407 reviews
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to set up as I expected it to be for an office product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase I’ve ever made. Been using office for 30 years but this version is horrible. Hard to use and when going to help they tell you to fix with items that are not even in the program. Don’t buy. Wasted $250

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Highly recommend buying the software in-store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tried to install the software into my new MacBook, the product key was already used. I reached out to Microsoft support and Bestbuy support and they didn't resolve the issue. I highly recommend buying the software in store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Business overpriced tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful keeping items organized in business...overpriced

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    office2021

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product installation had problems and data files were changed or corrupted during the process. Also, the outlook portion did not install fully, and a technician visit was necessary to fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    YOU CANNOT USE this with a "Work/School" Account

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot use this without a "Microsoft Account", and YOU CANNOT USE a "Work/School" Account, only a personal account. Microsoft is the worst for this kind of stuff. Doesn't say this anywhere on the product, and you cannot return software.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Issues installing Outlook.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I cannot get Outlook to install. Word and Excell are working fine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The changes are not improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Office 2021 replace my Office 2013. I prefer Office 2013

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    a shill for office 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not work as advertised . I wanted a fully independent version of Office and it installed as a version of office 365.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Digital Office license

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give no stars, I would. I never got any digital codes for these 3 purchases. After several attempts, no one was able to help me. I would never purchase from you guys again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Outlook problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was unable to make the Outlook program fully function.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not upload and geek squad (3) different people could not figure out what the problem. I had to hire a private tech come and troubleshoot the issue!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this version, cost though is not fair and very expensive

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I HATE MICROSOFT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HATE MICROSOFT. THEY ARE TRYING TO FORCE ME INTO GOVING THEM INFORMATION THAT I DONT WANT TO

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont use, but I use e Instalaltion Microsoft Office Home Student

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Incompetent staff

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I explained what I needed to the sales person and he had me purchase MS Office for Home and Business, but I found out by researching MS that I should have actually have bought MS Office 365 for Business to get MS Teams!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases this download for my macbook air, it doesnt do anything. Can even add the code activate that purcahse. Now im stuck paying the monthly fee.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No to Windows 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like Windows 11. Too many changes to deal with !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Purchase is final, cannot return for credit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not return for credit when I determined I already had license to MS Office

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Failed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got digital copy. Had to chat with support. Then wait 24 hours for an email to maybe come.

    No, I would not recommend this to a friend