Customer Ratings & Reviews

After much hesitation, I decided to buy Office 2013 for my computer mostly to open attachments sent in word, and for the occasional document. Bought through Best Buy .com This came in the form of a cardboard product key with a code good for one use. Instructions take you to website for downloading. My problem was after the download it kept crashing. Forget trying to get any support from Microsoft. You won't find a phone number anywhere, and the chat feature was useless as no one was ever available. Link to leave phone number for a callback was a hoax. Finally I called local Best Buy and told them my dilemma. At first they said they could not help with any software purchase, but after explaining I had $100.00 piece of cardboard in my hand, they told me to bring in the computer so the Geek Squad could see if it could be loaded. It took 3 techs, each trying different solutions, before the last one remembered that a program on my computer Abby9.0 was not compatible with Office 2013. I had read something regarding Abby on the website (microsoft) but it didn't mention which version, or what to do to make it happen. And why would I delete a program I wasn't sure was necessary on my computer. He told me it was a program I didn't need (hope that remains the case) and uninstalled it and the word program and excel then worked properly. I would not recommend trying this download if you are not a techie, in the event you run into issues. Whatever happened to disc downloads. And why isn't word included to start with on new computers. I have to thank my local Best Buy Geek Squad as they got me up and running, and at no cost to me. Thanks, but what a hassle!!

This software package meets my needs for home use. Easy installation and no problems thus far. Wish it included some type of money/budget program as I needed to purchase that separately.

I hope Windows 8 will meet all my needs. I have had some difficulty familiarizing myself with it - previous version was Vista. So this one is quite different and somewhat of a challenge.

I have always used Microsoft Office Professional at work & home. It's kinda like teaching on old dog new tricks. I can figure it out, it just takes a little longer until I get use to it.

I use office a lot, not happy that it does not come with Publisher - needed for Club Newsletter.

sometimes it wont get on line and i have to reboot everything and then i have to re install the software and that takes too much of my time

I use it to open forms and applications I need to fill out for work. It is a little different since I have been using a Mac for the last 5 years. I have to get used to the PC again.

I've always Inked the office program, and frankly, don't know what. I'd do without it. I've tried the "free" office programs out there and there is no comparison in my opinion.

I love Office, but I wish I didn't need it. They're (Microsoft) out of control with all the different options and the ones where you need to renew every year are just ridiculous.

I love Microsoft Office! I knew right away when I purchased my computer I needed to get this too! I was unfortunate though that Publisher did not come with it and that is one of the programs I love the most! I am still glad I bought it!

Windows 8 takes some getting used to, but after you get used to it it isn't too bad. I use the Power Point for work, so I really like that.

This is perfect for a home computer. Plenty of templates if you need them and product support is wonderful and easy to understand.

The product is what I expected as far as Microsoft programs. However, I am very disappointed that you can no longer install on 3 computers.

In XP I could go to My Computer and click on My Documents and find all my files, but on Office, I have difficulty finding my files. I have to go into Office and then try to find them.

felt it was worth the money can do much more am going to do my first power point. i might add that i am a senior citizen and not up to speed with all the technology out there.

I like the Office package but I don't like having to be connected to the internet to set it up and download it. I like having the disc because not everyone has internet access.

Son needed it for first year of college. Purchased when we bought the his laptop. We also purchased a service plan that covered the laptop. As part of the service agreement, the Geek Squad installed the program before we left the store.

this is another product you need to purchase to fully use you new computer...oh well, I didn't need my money anyway now did I? You too can spend all your money at BB and become a very smart person like the rest of the techno geekers. HA

Too expensive. Microsoft and Best Buy need to lower the prices and provide hard copy manuals on how to make this product work for us.

It's office, things get changed and added every year. Mainly used for ms word to write papers