Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 10665 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

96%
would recommend
to a friend

Customers are saying

Customers are pleased with the ease of use, affordable price, and the inclusion of Word, Excel, and PowerPoint. Many appreciate the software's compatibility and performance. Some users wish for the inclusion of Outlook and Publisher, and note that this is an older version without automatic updates. The lack of Outlook is a frequently cited drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 509 Showing 10,161-10,180 of 10,665 reviews
  • Rated 4 out of 5 stars

    easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this program is much like other office for windows

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft Office products, but I feel that it has become highly overpriced. It should be much more affordable, especially for students. They offer a free version for tablets, so it should be way less to have it on a laptop. Just my opinion.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to get this product installed. I login in to office.com/ Setup and I am told the product is not registered. No one answers on the service number and I have not been called back

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Kwsup, Please contact us directly using one of the methods; Support Web Portal: www.Support.Microsoft.com . Technical Support: Call 1-877-696-7786 . We apologize for any frustration with your Office 365 installation process has caused, and we hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    No outlook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you leave out an email platform, this is for students and outside of office personnel that's the category that would use it the most. Email assignments etc. Outside of that it's your same old office with the same old problems.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I am irritated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, I am older, but it is irritating to have to fight with a program! plus, i got home and realized it was the wrong one and I couldn't as to it, or exchange it for one with publisher without paying full price for publisher.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have sworn that the sales consultant said that it was for more than one computer, considering I also bought a laptop. Too late to take back. I need to make sure before purchasing that everything is read and not believe the sales consultant.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's a good program.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with anything new or different it takes some getting used to. There are more options where you can save your documents. Hopefully that will make it easier to find them. Most of the "actions" (saving docs, split windows, etc) are the same.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello MrsD, For free tips and tutorials on using and finding applications on Office 2016, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to install, won't print transferred files or new ones saved in the new office office documents, Free version would. Go on line for help, most want money, getting ready to scrap this & go back to my old computer, after getting a new one,.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello surferbob, For free tips, tutorials ans support on using and finding applications on Office 2016, please visit: https://support.office.com/. We hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I bought a new computer and I didn't need the annual updates. I've installed it as instructed but it doesn't open up Word or Excel like I'm used to - it gives me a screen that won't let me use the programs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Windows 10 Software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy new Windows office software for my new computer. I chose the Office Home and Student version. It works well but I have to get used to this version since I was using a very old Windows Vista. Quite different.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Prefer Windows 7

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For home use - Windows 10 stinks! --- Personally I would have preferred to have Windows 7 for home use to keep monthly payments, Tax records and simple photo albums. It would be nice to have had the option of installing Windows 7.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I haven't been able to get through the activation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I picked up my laptop, I was given no instruction on how to activate Office. I have been unable to find my way through all of the loops to get to the activation part. I feel this should have been done with me when I picked up my laptop.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Alice, Please contact Microsoft directly so we can assist you with your installation and setup of Office 2016 at: https://support.office.com/ At this site you can even request a call from us to assist you.
      We apologize for any frustration this has cause and hope this was helpful to you. Microsoft

  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Office 2016

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the product is good but I received incorrect information regarding my existing Office Lice from my old PC. I could have used it on my new laptop and not purchased Office 2016.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The instructions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions could be better for how to download cause they don't explain them very well and it will give you a error code and when it does it tells you how to. I think if it would tell you how better you could download easier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MS office suite: less product, more money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the office suite is so common, it is a necessary to have it if you run a PC. I don't like the restrictive elements of online subscriptions, and additional charges on products such as Access, which used to be included in the suite.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lots of undesirable changes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each time there's a new version of Office, it seems to get a little worse and less user friendly. Many features I learned and got to like in Windows 7 have just disappeared--no longer available. Wish I still had previous version.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Outlook

    Rated 1 out of 5 stars

    Doesn't include everything I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of Office doesn't include Outlook, which was one of my primary needs. The BestBuy salesperson selected it and I didn't realize there was a difference in content. There's no way to add Outlook online or through support. You have to call a different sales line and go through several hoops to get it fixed. I dislike that it tries to get you to save everything to the online OneDrive. In Excel, the save popup box isn't the same as in Word and getting to the folders except for OneDrive is difficult.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So silly to have to add on

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why Microsoft makes you purchase its key applications and it’s not included in its operating systems like Apple? But it’s definitely something you need so I bought it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs to include Outlook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office has always been a great product, but for the price you pay, they really could've included Outlook or at least an abbreviated version so it would have an E-mail client

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that Microsoft went to a subscription service for this product. Makes updating a nightmare. But I guess they did it to make money on us. wish they would go back to the original product and updates.

    No, I would not recommend this to a friend