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Customer reviews

Rating 4.6 out of 5 stars with 10665 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are pleased with the ease of use, affordable price, and the inclusion of Word, Excel, and PowerPoint. Many appreciate the software's compatibility and performance. Some users wish for the inclusion of Outlook and Publisher, and note that this is an older version without automatic updates. The lack of Outlook is a frequently cited drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 511 Showing 10,201-10,220 of 10,665 reviews
  • Rated 3 out of 5 stars

    Need to learn to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is sooooooo different compared to Windows 7. Wish I had a Windows 10 for Dummies to look up different ways to use the special features or even the common uses and short-cuts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program as a whole is good but the card code only being used for one computer is not good. If your computer crashes for some reason you seem to be put an expensive program

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I love office but hate the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the fact that it can only be installed on one computer unless you purchase the Office 365 product and then pay for it annually. I have to have Word so I have no choice !

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    has some advantages

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my biggest gripe is that when i go to open it, the software takes about 10 minutes to open, configure (like it is a brand new install) EVERYTIME.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For travel its ok it does not have a fast response time it can be very slow you have to be very patient. The size is fine and charges fairly quickly. Camera is ok sometimes finicky.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy priced match this Office key product to the cent without a hesitation. I surely will buy from Best Buy and be able to talk with a knowledgable sales person everytime.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product only thing that I don't like is it can't use this with documents done from a different Microsoft Office version. I am having to go to between 2 different laptops to work on pages.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Samra, documents created in previous versions of Office are compatible with Office 2016. For free tips and tutorials on using and finding applications on Office 2016, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    Was not able to download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product code was not able to download, it would have been much easier to purchase form the Office website.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I was somewhat disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was somewhat disappointed I had to purchase the Windows Product Card to be able to access the files from my previous computer. The added cost was unexpected and disappointing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So what???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft. Like there's a big choice in other business programs these days. There is nothing spectacularly new or even mildly amusing about Office. But what else is there?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    This version of Office is the worst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unintuitive. Outlook is horrendous. Emails get to my phone and ipad immediately. They can be delayed up to 3 hours getting to my desktop! Sent mail does not show up for hours, and sometimes not at all. Can't simply attach a link of a file and send. The old Office was simple, easy to use. This one isn't worth the effort and selling it on a subscription basis means that you have to pay forever now. I have never been so disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The program is fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But the price makes it sounds like it is included forever, not just for a few months. So it's either buy it here now or pay a monthly fee otherwise after the time is up. Not cool!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    WISH I DIDN'T NEED IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really need a calendar. The only way to get one is to buy this program, which I think is over-rated and over-priced. And in this version has the worst calendar ever.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the program to install on a Dell laptop computer I bought from Best Buy. The computer died on me within 2 months. So, I lost my money on this program, too.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 2016 is good, prefer the layout from the older versions. Some of the free software has caught up to Microsoft but unfortunately you still need office for school.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Though it would be easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this installed on my new computer and though it would be a smooth transition from the 2010 version. However, it took a while to get up to speed with the changes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product but had to do a lot of adjustments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great but was a pain in the neck to install on my surface. Had to make many adjustments on internet explorer. Eventually had to bring it in to get some help from geek squad

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello JOHN, For free tips and tutorials on using and finding applications on Office 2016, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    New computer failed to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't use and 10-13 days to repair computer is dumb. Probably quit if this continues. The Geek Squad is supposed to be about service and 2 weeks is VERY poor service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple can teach them something

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very busy screen still trying to see how to stop all of the pop ups. Not very clear instructions on how to use especially when setting us for multi users in the household

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needed Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS only grants a license for one computer. The company is trying to move everyone to the subscription service. Am contemplating moving to open source software to save future costs.

    I would recommend this to a friend