Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 10665 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

96%
would recommend
to a friend

Customers are saying

Customers are pleased with the ease of use, affordable price, and the inclusion of Word, Excel, and PowerPoint. Many appreciate the software's compatibility and performance. Some users wish for the inclusion of Outlook and Publisher, and note that this is an older version without automatic updates. The lack of Outlook is a frequently cited drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 512 Showing 10,221-10,240 of 10,665 reviews
  • Rated 3 out of 5 stars

    Office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft office, but to use this version is a but time consuming. You have to set up a login to access the program, which I've never had to do with previous computers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Time consuming to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I as a little annoyed that these programs did not come with my computer purchase and I had to purchase them separately. It took a lot of time to download them and get them working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs easier function labels

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a really tough time setting up a document because I could not find the appropriate functions I needed. They were so hidden inside some icons they were difficult to locate.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Grannykc, For free tips and tutorials on using and finding applications on Office 2016, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked back in the store hours after buying this. The sarcastic girl working customer service took 10 minutes to finish her conversation with other employees before cutting me short to tell me, "no refunds on software." No help at all. I don't think the product key was activated when I purchased it. It just sat there timing out on download trying to verify the code. Second bad trip there. No longer a customer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Simple to install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be used more when I return from vacation. Basic needs will be met. Looking forward to adding some personal programs to cover personal collections etc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing publisher

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2016 suite takes some getting use to. Publisher is not included: it was included in 2010.I would recommend it as long as you read carefully to know what you are getting.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too long after installing Microsoft office my computer got a virus...talked to the person that worked on my computer and they said this was a common problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Always a good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They changed the amount of how many computer 's it could be installed on. It use to be 3 which was nice. Home, laptop and mini iPad for the price would of be nice and fair

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office Home & Student is OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not unhappy with this version of office. It seems to have a learning curve I am still trying to figure out. The older versions were easier to manage for me.

    I would recommend this to a friend
  • Pros mentioned:
    Word

    Rated 2 out of 5 stars

    No Choice had to buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good word program. I use one a lot. Didn't need most of the other things that came with it. But it is all one package.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Windows

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to keep writing to get to 50 characters so that I can get my Best Buy 25 points so that I can get more point for my purchases that I would like to purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheapest version

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's sad my new computer didn't come with this preloaded, but it's even more sad the price they put on these different versions. I just wanted a cheap Microsoft Word.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stupid activation requirements

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to give this product a higher rating than my Windows 10 review until I just gave it some more attention and it required me to sign in to my Microsoft account instead of just activating from my product code. Kept saying "this code is invalid, maybe it is a code to a different product" until I signed in. Complete BS to require an account sign in to this program. Aside from this it is essentially a newly skinned version of Office 2010 with a few changes in the menus and operations.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not happy at all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with the microsoft office key. it shows that it has been used before. I called microsoft and they were no help!! they said to call bust buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    harder to use

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to me this is harder to use than previous versions, lots of options but it seems the options slows down the process.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Basic, too expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for the very basics that it offers. I guess it is good enough for doing basic word and excel documents.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Satisfied with quality of LG Television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to have better luck with LG than I had with Samsung. Bought a 43 inch Samsung TV from Best Buy less than 2 years ago. Stopped working 3 months ago.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too many steps

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should be a click and add product code download. Instead you have to create a Microsoft account and it takes you through multiple popups for completion.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 2 out of 5 stars

    all of office products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has office but you could find better office 365 but yearly subscription required this product you only pay once

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Issues with the first card

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first card i purchased had a "bad" code on it. i had to drive an hour to and from the store for another card. Thankfully, the second card worked perfectly.

    I would recommend this to a friend