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Customer reviews

Rating 4.6 out of 5 stars with 10665 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are pleased with the ease of use, affordable price, and the inclusion of Word, Excel, and PowerPoint. Many appreciate the software's compatibility and performance. Some users wish for the inclusion of Outlook and Publisher, and note that this is an older version without automatic updates. The lack of Outlook is a frequently cited drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 515 Showing 10,281-10,300 of 10,665 reviews
  • Rated 3 out of 5 stars

    Still figuring it out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still trying to figure it out, I like some things about it but not others. I hope to learn to like it as time goes on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is what you would expect. The j stall required a helpdesk call and took way longer than it should have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty setting program up because I had to unstall the version that was on the computer. Took a long time to load.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Another Microsoft rip off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical corporate rip off for consumers. Only two options and both are unacceptable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    check at college first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son who's in college and then found out that some colleges offer this to the students for free.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem with Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product but had an extreme amount of difficulty setting it up. Microsoft is extremely customer hostile.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Windows 10 great updates not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 great program, but autoupdate total messed up my computer. Now after turning auto updates off, it works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a labor intensive learning curve associated with this operating system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Tomkat, For free tips and tutorials on using and finding applications on Office 2016, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    High prices for office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just believe for what you get this is an expensive product when it's all basically free on a Mac or google docs

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does exactly what we need it to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shame that it doesn't come preloaded on the computer already. I quess I haven't bought a new computer in awhile.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the easiest to use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would prefer easier to use office. Used office before and it was more efficient and easier

    No, I would not recommend this to a friend
  • Cons mentioned:
    Outlook

    Rated 2 out of 5 stars

    Does not include Outlook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does not include Outlook, and can only be used on one PC.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry to hear your frustration. For help with this issue, we'd love to assist you. Contact our Microsoft Customer Support Team and we'll see what we can do for you: https://support.office.com/

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    Just what I needed, but hard to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is what I needed. But it was very confusing to install. Lots of steps that didn't make sense.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy that must have to purchase this software year after year now but it is not Best Buy's fault.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too bad you have to buy software for each computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In days past one could buy Microsoft software ( Word, Excel, etc.) and install on up to three computers. Now you have to buy one per computer. Such an aggravation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still trying to understand all the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the old software as I was familiar with it. It seems as if anything new is a suprise if it works or not.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All office products are overpriced, if I didn't need it for my small business I would use open office.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not much of an improvement from 2013

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda thought there would be a difference and improvement from the last gereration but its almost the same.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Office is office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always updating, changing how things look and putting them in a new place but its all basicely the same stuff.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have included Outlook and/or been compatible with office 2007

    I would recommend this to a friend