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Customer reviews

Rating 4.6 out of 5 stars with 10665 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are pleased with the ease of use, affordable price, and the inclusion of Word, Excel, and PowerPoint. Many appreciate the software's compatibility and performance. Some users wish for the inclusion of Outlook and Publisher, and note that this is an older version without automatic updates. The lack of Outlook is a frequently cited drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 516 Showing 10,301-10,320 of 10,665 reviews
  • Rated 3 out of 5 stars

    Good but no outlook included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good however for a standalone version, MS Outlook should also have been included for that price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Usual Microsoft Learning CURVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those of us who are not Techies it is the usual learning curve of mastering differences and new features.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello EdTissaquah, For free tips and tutorials on using and finding applications on Office 2016, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Great computer for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the computer to work at home. Very happy with the computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    system is O.K Has a lot of uneeded stuff. could be more user friendly. needs to be better organized

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that Office had a dramatic overhaul, but I was wrong. This is very similar to previous editions.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A necessary feature for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used Office suite for many years, I would like the opportunity to keep some of the old features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, didn't have much for programs included. Took a long time to load, about 3.5 hours.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning this application to my documents. The jury is still out on how much I like this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still learning to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm used to an older version of Word and have been unable to read documents created in the older version

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would be nice if it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to install, had Geek squad install it twice plus once myself before it could be used.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Outlook

    Rated 2 out of 5 stars

    Great basic Microsoft office apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice if you only need word and excel but doesn't include outlook.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed. Good for studenrs. Unfortunately must be renewed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    DIficult software to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product content is decent. However, installation was a pain in the neck and the website would not recognize my email address (kept on prompting me that my account is not an adult account). It ended up costing me a lousy 50 cents charge on my credit card to prove that I am an adult with a working credit card before I can activate my account!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the software, and it said the code was invalid? I bought this new, how can the code be invalid!

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello xctennis201. Thank you for posting a review. Please contact us using one of the methods; Support Web Portal: www.Support.Microsoft.com . Technical Support: Call 1-877-696-7786 . We apologize for any frustration with your Office 2016 installation process has caused, and we hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    Still getting used to how it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because it's a different version than I'm used to I'm still getting acquainted with it and how it works.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello KMcG, For free tips and tutorials on using and finding applications on Office 2016, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate having to renew Microsoft office,word etc when it use to be free . It's okay buy I guess

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I had problems loading this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had time to review all of the functions. But I want to be up to date on the latest product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with it. Nice computer, but more suited to someone who needs the simple way to do things.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    We shall see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will take some time for me to get it all figured out but I think it may just be ok..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fits the bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Office. No frills, no gimmicks, just the latest version of Office we're all used to.

    I would recommend this to a friend