Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 10665 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

96%
would recommend
to a friend

Customers are saying

Customers are pleased with the ease of use, affordable price, and the inclusion of Word, Excel, and PowerPoint. Many appreciate the software's compatibility and performance. Some users wish for the inclusion of Outlook and Publisher, and note that this is an older version without automatic updates. The lack of Outlook is a frequently cited drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 523 Showing 10,441-10,460 of 10,665 reviews
  • Rated 3 out of 5 stars

    Suitable for my needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 has too many apps and ads for my liking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much to say

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, not too much of a improvement over 2013

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Product is easy to Install. Contact number needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contact number should you need to swap is required

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, blah, blah, blah, blah, yadda, yadda.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was not easy to load on computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not easy to load on computer and it took to long.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello jgredr, For free tips and tutorials on using, installing and finding applications on Office 2016 please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    Ahhh Microsoft.....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subscription based software socks as much as it sounds.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Slayer38115, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 3 out of 5 stars

    Excel is good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is a good product for home and office.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ZERO SUPPORT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this product, more because we have to in order to do any docs or word. Initially tried to load the program but the instructions were vague at best. Didn't know you had to sign in to Microsoft, easy instructions if they were complete. Called them, got India, explaining with frustration and promptly got hung up on because they didn't want to hear what i was saying. Finally got it downloaded. Not a brand new laptop, everything is bogged down, slow, sometime when I open a doc, it takes minutes to open. or sometimes wont open at all. "not responding," is usually what I get. Bottom line, Microsoft SUCKS Somebody please make a product that works and doesn't mess with your device.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Needed Windows 10 Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to positively review this product. Not because of quality, but after years of using and being comfortable with previous version, this was a cumbersome process to have to get used to the upgrade. I have no quarrel with Microsoft product. Just a curmudgeon.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package fine. Just not enthralled with Windows 10.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for a beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm not a student and was given the wrong product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Little expensive but worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little expensive but definitely worth it!!!!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product as an upgrade as I lost everything on the computer. When I went to choose a font, there are not near as many choices as the 2010 Home and Office for Student. Very disappointed and do not wish to upgrade again to Professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does all I need to do!!! The programs are good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to get use to this new software, I like the

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It could not be used for the Mac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mac has there own version. Therefore I wasted money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Still Not Installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Office Home and Student over 30 days ago and still have not been successful in installing it. At first, it did not take, so i installed it again and had a duplicated install. So I deleted and started all over and its still not working!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    great product if Ft smith best buy hasn't lost it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought computer and office student2016 in rogers, ar Best Buy... computer didn't work which was a present for my brother in Ft Smith which he returned there to have fixed they were going to put office student 2016 on the computer when they fixed it... They couldn't fix it and lost the office card which my brother couldn't register because the computer did not work. THEY WOULD NOT REPLACE THE OFFICE STUDENT CARD WHICH THEY LOST!!!! Took it to the Rogers Best Buy had it fixed within the day and said that if I could not get the prepurchased card info from Microsoft tegu would resolve the issue... thank you rogers, AR Best Buy for the help which I hope they will take care of the office card issue

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of Scam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tried to set this up on my laptop I got an error message. I then contacted the number they said to call to fix this error and to make a long story short ended up being scammed into purchasing $666 worth of "security" I did not need. Fortunately my IT department at work told me I should not have purchased this unnecessary security software and I was able to stop payment before it was processed. I did end up having to get a completely new account number which meant updating all my automatic payments etc. Also discovered that I could have gotten the Office software through my employer at a much discounted amount.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh... They'll get you to pay more somehow..

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    General "one time pay" for the general used Microsoft functions. This doesn't have Access, so you'll have to pay for the office 365. Wish they would offer a one-time pay for all the office suite.

    I would recommend this to a friend