Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 10665 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

96%
would recommend
to a friend

Customers are saying

Customers are pleased with the ease of use, affordable price, and the inclusion of Word, Excel, and PowerPoint. Many appreciate the software's compatibility and performance. Some users wish for the inclusion of Outlook and Publisher, and note that this is an older version without automatic updates. The lack of Outlook is a frequently cited drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 525 Showing 10,481-10,500 of 10,665 reviews
  • Rated 2 out of 5 stars

    Code problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gave it a 2 because I had to call office to get it to work. Best Buy was no help after buying it from them. My code would not work

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The Best Buy Lie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a laptop computer with Geek Squad protection and Office Home & Student 2016. I was not sure if I would keep the bundle, so asked if I returned everything within 14 days, I would receive credit on all purchases. I was told yes. I decided to return the purchased items. Although I did not install the Office Home & Student 2016, Best Buy did not issue a credit. I am now stuck with Office Home & Student 2016.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    screwed up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micro soft over complicated the menus to the point where I spend more time looking for the function, then actually using it. NOT IMPRESSED

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not A Fan, But What Can You Do/

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like the sales policy of $125 purchase or expensive rental price of updates. Unless you have a Mac, what else can you use?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Needed Office, Word, and Excel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst program we have ever experienced!!!!! Store clerk said our new tower wouldn't load the older versions of Office and Office 365 is what we would need. We tried to install on new PC and it wouldn't. So, we called the number on back of Office 365 and we got connected to some guy who tried to scam us and he loaded a virus onto the new PC. We ended up taking the new PC back and got all our monies refunded.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Office not for iPad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sold me this for an IPad, sold me the wrong one, they exchanged it for one for Apple, only to find it didn't work for iPad, have to buy the way expensive on to work on it. Daughter really disappointed they sold us this, we did not even think of it until they mentioned it. 2 people were helping us, not even Geek Squad guys knew about it until this situation. Would have been zero stars, but that was not an option.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Software runs fine.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave this 2 stars because there is plenty of free software that does the exact same things and preforms just as well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hacked when downloading program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While trying to download the program - computer was not able to install the program and computer was hacked Be careful!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    this also is too complicate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why they make the new package so complex to understand, I was expecting a simple version, I really like the old one

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced but necessary software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even discounted, it was nearly half the price of the laptop. But I needed the software, so I didn't see any other options.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Best Selection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have gone with regular Office not home and student so it could be used on multiple computers and available upgrades.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not real happy with it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still like my 2010 version of the Home & Office. This one was difficult to figure out. Not easy to use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Older versions of excel are better.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The menu header for older versions of excel were much easier to use and were more flexible in attaining graphs desired.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    limited features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used to having the Outlook pro, the home version does not have all the features I am used to. exchanged to pro.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Renting office?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basically renting Office. It does get rid of buying new versions but is just a rental plan. Returned it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Won't work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not download due to virus even after getting the computer cleaned (professionally) still will not upload

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to add amounts to a formula you have to start all over very cumbersome for my. Spreadsheets

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This soft ware has too many fraud website

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    try to get help the tech support to download this soft ware to my newly bought laptop,instead of helping me they are offering to purchased virus protection because according to them my laptop has a lot of virus.All the different phone number listed on all tech support falls on the same group of people w/c is people from India.Try calling for yourself see how it goes..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Student edition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the student edition for full version with PowerPoint

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Temporary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize this was just a one year subscription for the software. Overpriced for that.

    No, I would not recommend this to a friend