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Customer reviews

Rating 4.6 out of 5 stars with 10665 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are pleased with the ease of use, affordable price, and the inclusion of Word, Excel, and PowerPoint. Many appreciate the software's compatibility and performance. Some users wish for the inclusion of Outlook and Publisher, and note that this is an older version without automatic updates. The lack of Outlook is a frequently cited drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 527 Showing 10,521-10,540 of 10,665 reviews
  • Rated 1 out of 5 stars

    Don't like 2016 word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time installing it. Called Microsoft and they fixed the problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not at this point operational

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have made 2 attempts, one by myself and one by my companies systems administrator to no avail. To date, have had little time to research the problem. Might simply be missing something...... Not ready to recommend this product just yet.... However, very happy ith the HP.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing new. My old 2000 office was just as good..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No PowerPivot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really should say this version can't have PowerPivot

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Complicated!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough for me. Willl have to take classes obviously.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too much hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you used to be able to put this on with a disc. so I actually opted to not buy this because I put it on my wife's computer and the loading was so complicated that we ended up not doing it. If you just want a writing program you should not waste your money like we did.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    cost way TO MUCH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cost is very high should be part f laptop when u buy,o

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my MacBook from Best Buy which I absolutely love however I asked the agent to purchase word and excel for my MacBook he sold me office which I later discovered is not compatible with my MacBook. I live in Bahamas so I cannot change it and I'm out $120

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not excited about windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to Windows 7, windows 10 is not much better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I can not do a summary as the program will not ins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a word program to install for a one time install. The sales person said he had just what I needed hahahahah!!!!! The product will not load, so I am out $150.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello lesterv. Thank you for posting a review. We appreciate your loyalty to Microsoft and will gladly provide you with assistance at a time that’s convenient for you. Please contact our Customer Support through the Support Web Portal: www.support.microsoft.com . We apologize for any frustration the Office 2016 installation process has caused, and we hope this was helpful to you. Microsoft

  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to see if works good I really don't know jet

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of microsoft products Stick to apple

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft cust. support awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave 25 digit product key to scammer thinking it was Microsoft agent. In order to upload Office Home & Student 2016 Microsoft directed me to Google where scammer who I thought was Microsoft agent took key code. No help at all from Microsoft

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Software not activated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I have no problem with this software when purchasing from Best Buy but this go round the software came up as not activated. I returned the software via mailer label they provided and haven't received my reimbursement as of yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Impossible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to take it in to the Geek Squad to install it off the internet. You will need super high speed internt to download it at home.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sold wrong product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought macbook pro and this windows product wouldn't work went back to geeksquad he insulted me instead of listening to me and basically kicked me out went to genius bar at apple store they figured out in 30 secs. Thanks bestbuy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    P.O.S>

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cannon printer came with extremely poor installation instructions. Cannon customer service was clueless when helping me print a pic. The paper tray is extremely small. I could go on and on. DON'T BUY A CANNON PRINTER.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not saying this because I don’t like these programs- I love Word and Excel BUT why am I forced to buy them all when I just want 2 of them? This used to not be the case you were able to get them separately!

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thanks for sharing your honest experience with us. We're glad you're loving Word and Excel. We truly feel there is lots of value to offer with all the programs we have to offer with Office Home & Student 2016. However, we appreciate your feedback, and we will be passing this onto our team.

      Kindly,

      Jessica
      Office Customer Care Microsoft

  • Rated 1 out of 5 stars

    keep getting viruses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I had this installed at the store (which did not come out of a package)...I continue to have viruses, errors and issues. I will be sure next time to only let software be installed that has come out of a package.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Know Your Needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not realize this product did not have Outlook capabilities. Be sure to read the cover and ask questions. Thankfully Best Buy made it right since our salesperson did not sell us the right product in the first place.

    No, I would not recommend this to a friend