Customer Ratings & Reviews
![Front. Microsoft - Office Home & Student 2019 (1 Device) [Digital].](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6402/6402557_sd.png)
![Alt View 11. Microsoft - Office Home & Student 2019 (1 Device) [Digital].](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6402/6402557cv11d.jpg)
![Alt View 12. Microsoft - Office Home & Student 2019 (1 Device) [Digital].](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6402/6402557cv12d.jpg)
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![Alt View 14. Microsoft - Office Home & Student 2019 (1 Device) [Digital].](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6402/6402557cv14d.jpg)
- Model:
- 79G-05011
- SKU:
- 6402557
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, price, and the inclusion of Word, Excel, and PowerPoint in Office Home & Student 2019. Many appreciate the software's performance and straightforward installation process. While some users wish for Outlook to be included and for the product to offer ongoing updates, the overall feedback highlights its value for its core applications. The lack of a subscription model is also frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the product but I don't like that you have to keep rebuying it...
No, I would not recommend this to a friendExcel will convert to numbers on iPad
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was recommended for me as needed to update the excel spreadsheets on my iPad in the cloud. Actually, it is not necessary. I was able to read /convert my simple excel sheets into Apple’s Numbers for free. Too bad I did not know this before I was talked into this purchase.
No, I would not recommend this to a friendHad to update because of new Mac operating system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still having problems with using the updated Word and Excel. As I am not a heavy user of either one of these products I find the "improvements" to them confusing, at the least. The tutorials furnished with the office products do not help much. Maybe I am too used to the Apple user-friendliness to deal with Microsoft products.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jimmy,
Thanks for sharing your review. We would love to help you are you are learning your new version of Office. Check out our Office tips and tricks page to help you get up to speed on what your new Office products can do. You can find it here: https://support.office.com/en-us/office-training-center/featured-tips.
Best,
Nelson
Office Customer Care
Ordinary
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so easy to use. Not intuitive. Not properly set up for me on my new laptop.
No, I would not recommend this to a friendThis card didn’t offer the complete suite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m disappointed that this card didn’t offer access. Had I known I wouldn’t have bought ut
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your review. We're sorry to hear that you didn't realize Access was not included. Office Professional 2019 and all our Office 365 subscriptions include Access.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Overpriced extortion from Microsoft
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you don't have a requirement to submit things in MS format use Open Office.
No, I would not recommend this to a friendWhat was expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fine, but is a waste of money...should’ve just used LibreOffice. Creature of habit, I guess!
No, I would not recommend this to a friendOffice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Student office is acceptable. Can write papers and author spreadsheets.
I would recommend this to a friendIt works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok But it is nothing like my old computer program. Don’t like it nearly as much.
I would recommend this to a friendOverpriced but necessary
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Typical Microsoft product, overpriced but a must have for a college student.
I would recommend this to a friendGiving as gift, not in service yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Giving as gift. Not in service yet. Savings on the HP laptop made the software purchase possible.
I would recommend this to a friendDisappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing program, not clear and concise to download and lacks a descent email.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your feedback about the download. We'll pass it along for you.
Best,
Nelson
Office Customer Care
Expensive software
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft conytinues to charge way too much for basic software. But when you need it .....
No, I would not recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time I purchase it. Little expensive to buy it.but easy to set up.
I would recommend this to a friendMore complicated than previous version
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job but more complicated and less intuitive than previous versions
I would recommend this to a friendInstalling is meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to get a Microsoft account to download and install it. Sort of annoying for a Mac user.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Having a Microsoft account is extremely helpful for keeping track of, and managing, your Office 2019 software. To learn about the benefits of our Microsoft accounts, check out this link: https://support.office.com/en-us/article/manage-the-account-you-use-with-office-959ac957-8d37-4ae4-b1b6-d6e4874e013f
We hope that helps to enhance your Office experience.
Sincerely,
Jo
Office Customer Care
Essential and necessary software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New laptops do not come with this anymore, so have to buy separate. Expensive, but essential.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate your review. If you need any help we have a great tips and tricks page. You can find it here: https://support.office.com/en-us/office-training-center/featured-tips.
Have a great day,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Walk away...severe issues common with this model
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned this laptop for just shy of two years as an open box item. I always buy the open box and refurbished items when I can and that wasn't the problem. This laptop just...sucks. First, why would anyone put the webcam on the bottom of the monitor instead of the top? There isn't an edge to the monitor, so every time I would adjust my screen, I would accidentally hit the x button on my browser and it would close what I was working on. There does need to be some space between the screen and the edge of the monitor. The audio driver didn't work and had to be reinstalled regularly. It was consistently over heating and the fan was really loud, which was the reason I took it to the Geek Squad for repairs. They junked it and I was able to get a new one. This is exactly the reason I always get the protection plan.
No, I would not recommend this to a friendNo real way around it.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's not much you can do. You have to use office because everyone uses it.
I would recommend this to a friendAverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's what you expect. Just sad it costs so much. It was easy to upload and follow
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your review. We're happy to hear that your installation was easy. We'll pass along your feedback about the price.
Have a great one,
Nelson
Office Customer Care