Customer Ratings & Reviews
![Front. Microsoft - Office Home & Student 2019 (1 Device) [Digital].](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6402/6402557_sd.png)
![Alt View 11. Microsoft - Office Home & Student 2019 (1 Device) [Digital].](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6402/6402557cv11d.jpg)
![Alt View 12. Microsoft - Office Home & Student 2019 (1 Device) [Digital].](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6402/6402557cv12d.jpg)
![Alt View 13. Microsoft - Office Home & Student 2019 (1 Device) [Digital].](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6402/6402557cv13d.jpg)
![Alt View 14. Microsoft - Office Home & Student 2019 (1 Device) [Digital].](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6402/6402557cv14d.jpg)
- Model:
- 79G-05011
- SKU:
- 6402557
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, price, and the inclusion of Word, Excel, and PowerPoint in Office Home & Student 2019. Many appreciate the software's performance and straightforward installation process. While some users wish for Outlook to be included and for the product to offer ongoing updates, the overall feedback highlights its value for its core applications. The lack of a subscription model is also frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Best Buy Geek Squad member sold us wrong product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were sold this software which did not include Outlook for email. He even downloaded what they thought was for email. When I called back to state we were having issues getting the email to come thru, I was told Outlook was not included in this package. I went back to the store to return and was told very unprofessionally that he did not remember us and it was not his fault even though he was the one who picked out the software, software was not returnable once downloaded even though they made the mistake.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi,
We're sorry to hear about your experience. You can use Outlook online here: https://outlook.live.com/mail/inbox. While it's not the same as the desktop app, we encourage you to check it out and see if it meets your needs.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this should be a standard feature with the purchase of a computer
I would recommend this to a friendHad to exchange twice to get it to download.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First two purchases didn’t work. Had to exchange twice.
I would recommend this to a friendFor our lap top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a purchase for a collage computer . Nothing much to say
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your review. We wanted to wish you luck in college. We're glad to hear you're taking us with you.
Have a great day,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Microsoft
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special. Is no different than prior versions.
I would recommend this to a friendI was disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed, that this package did not include PowerPoint
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the review. We wanted to chime in and let you know that Office Home and Student 2019, does include PowerPoint. You should have access to it. If you don't please reach out to our Customer Support Team for help getting it installed: https://aka.ms/AA4jrpj.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Better value than buying each year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better deal to buy and download than having to do it each year.
I would recommend this to a friendreally have been confused by a lot of it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have't used it much so far so far I have liked what I used
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Lulu,
Thanks for being part of the Office family. With all the power behind our Office apps, it can get a little daunting sometimes. We built a site that you can browse that can help you get a better understanding of Office if you need it, all in a nice searchable database. Plus, you can get access to our Office community to get advice from other Office users as well. Check it out here: https://support.office.com/
Regards,
Jonny
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Don’t like changes to Word
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would ordinarily give a Microsoft product 5 stars. But I am disappointed with the changes to WORD. Now I have to go into Finder to find documents I want to work on or print out. I don’t like the changes to the tool bars either. Grrr! In addition, I lost my old Outlook file with my contacts. I am recreating it in a paper index. So much for trying to go paperless. Finally, I would not have gone to the new version but I was getting messages that documents were not compatible with the 64-bit changes adopted by Apple.
No, I would not recommend this to a friendEasy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was easy to install and ready to use once installed.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad you were able to get Office all ready to use. We would love to hear how you are liking it.
Have a great day,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Office Home 2019
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay. Hard to use. Old word documents would not come up.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Sheila,
If you need any help getting started with have a great tips and tricks page here: Office tips and tricks page: https://aka.ms/AA4r1mp.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can you say? Too much for too little but you gotta have it
I would recommend this to a friendIt's Office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What do you want me to say? It's Office. Microsoft......etc...
I would recommend this to a friendI buy this with each computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is less expensive to own than the 365 product annual fee!
I would recommend this to a friendOK for Word
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the older version. The newer version isn't to my liking.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Eddie,
If you're missing the older version of Word, we want you to know that you can go back. Here's a link with steps outlining how you can continue to use older versions of Office and how to side-step the upgrades: https://support.office.com/en-us/community?threadid=bbc8207a-281c-476e-839e-aba899fd2e5b
If that doesn't help, feel free to reach out to our Customer Support Team anytime.
Take care,
Jo
Office Customer Care
Microsoft 10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed easily and runs as expected on HP laptop.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the review. We're glad to hear that you had an easy installation and that it runs as expected.
Best,
Nelson
Office Customer Care
Not what was expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was used to Office for professional. I need to upgrade
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Burns,
Thanks for your review. We're sorry to hear you purchased the wrong product. We've also made updates to Office Professional 2019 so we're excited for you to try it.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
no choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a little bit pricey of course. but youre gonna need it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your review. We'll pass along your feedback about the price. If you have any other suggestions we'd love to hear them. You can leave them with us here: https://aka.ms/AA4rinb.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Good for home office & School work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well in home office & in-home school study situations.
I would recommend this to a friendHave to buy it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the title says. Pretty much a racket.........
I would recommend this to a friend