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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 9268 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, price, and the inclusion of Word, Excel, and PowerPoint in Office Home & Student 2019. Many appreciate the software's performance and straightforward installation process. While some users wish for Outlook to be included and for the product to offer ongoing updates, the overall feedback highlights its value for its core applications. The lack of a subscription model is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 9,267 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had exactly what I wanted so I didn't have to go anywhere else to look for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade my Microsoft Office product. Download & installation was easy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're excited to be a part of your system upgrade! And, couldn't be happier you've had an easy installation and download process along the way. Your new Office Home & Student 2019 comes complete with all of the features you need most, no matter the task at hand, and we're glad you have been pleased with your purchase. Thank you for sharing your experience! We appreciate your feedback.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick download

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was easy to down load. It worked without a hitch. I’ll be happy to buy again

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kaye,

      Thanks for taking the time to share your experience. We're happy to hear you had an easy download and everything is running smoothly. We hope you continue to enjoy the features in Office Home & Student 2019.

      Cheers,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    documents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am now able to download documents and run my business without any interruptions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 2019

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's all I need. Easy to download and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Word

    Rated 5 out of 5 stars

    Saved 20

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted word without yearly subscription, got new computer and this was 20.00 dollars off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to get everything you need on your device. College student is very happy with purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jenn,

      We appreciate your review. We're glad to hear that you are happy with your purchase and that it has everything you need.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Rebuilt Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Microsoft Office package that was installed for my hard drive that was rebuilt.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office home and student digital download

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office Home and student package is a great value, easy to download and very easy to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dave,

      Thanks for sharing your thoughts. We're happy to hear that you had a smooth set up and are finding Office Home & Student 2019 easy to use. We hope it continues to meet your productivity needs!

      Have a good day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Word

    Rated 5 out of 5 stars

    Office Home and Student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it all the time, I particularly like Word and feel comfortable knowing it will not expire

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PCs are dumb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine. Installation quick and easy. Stupid that windows pc’s don’t come with office installed automatically but whatever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does not include Outlook, but is otherwise good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the 2011 version of office since it came out. I was pleasantly surprised with the updated bells and whistles and compatibility. This version contains excel, PowerPoint, and word, all of which I use daily for my home-based job. I also usually use outlook, so I was disappointed this version did not include it, but there are serviceable alternatives available in the Microsoft AppStore so I’m not upset over that. What programs it does include are very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This weeks very well if you need help go out and get it for you computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Lenovo laptop computer. It was delivered to a store in Wickenburg, AZ so I did not have to drive almost an hour from my home to Surprise, AZ to pick it up at a Best Buy store. Everyone was very polite and nice to deal with. And I ordered it online and the process was very easy. I am very happy with my new computer and will use the online page again when I need to buy something else from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    organize

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using them for files organizing (me and my son), missed these for quite a while.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear both you and your son have found your new Office Home & Student 2019 software to suit your needs! We're happy you are enjoying the hosted experience. Thank you for sharing your thoughts with the community! We appreciate it, and are glad it was a good investment for you and your family.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it with my new laptop and so far it is really working good and no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school and it is exactly what I needed. Very easy to setup as well!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Office purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent price!! And an easy purchase they sent the code right to me email!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely beneficial to have this with our computer and it came at a great low price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of Learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of the software. I work from and looking to start a small business as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Office Home and Student 2019 has been so easy to use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft