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Customer reviews

Rating 4.7 out of 5 stars with 1067 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,067 reviews
  • Rated 3 out of 5 stars

    Helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very helpful because I do not have to worry about renewing these applications.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to turn off and can not turn it back on in the future!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    its necessary

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the things you just can't go and do with Google freeware

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the key code doesn’t work right away takes many tries to install

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product, bad policy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the program, I think it's bs that you have to keep rebuying

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    simple and easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a necessary product in every home for business and for children in school.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office Home & Student 2019

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need it get it. I got this for MS Word for my Mac.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its basic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not been able to fully use the product unable to review at this time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Student Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet. Sure it will be useful when needed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A Digital Train Wreck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new laptop and had Office Home and Student installed, and had nothing but trouble. After the Geek Squad at Best Buy couldn't get it to work right, I called Microsoft directly, and they finally determined there was a flaw in the download. They couldn't identify it or fix it, but I spent 90 minutes on the phone to learn that. What's worse, is Microsoft admitted the problem was with their product BUT would not replace it or give me a refund. I was stuck with a laptop on which I could ONLY access One Drive and couldn't use Word or Excel independently. It also would not allow me to change my default browser. After SEVEN visits to the Geek Squad over a period of four days, I returned the laptop and got a refund. BUT I could NOT get a refund or replacement for the defective Office program. Lost the full price of the program.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hp labtop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended to buy for my new hp laptop i got for my son

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office Home & Student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get access just yet, hopefully corrected today.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Get Outlook 2016 if you can find one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outlook 2016 was far better. This version does not have the easy file folder use that 2016 had. Really sorry I could not transfer Outlook 2016 from the computer that died.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy in North Central Expressway, Plano, Texas has good collection of Digital Products. But the Employees or Sales Person have a very condescending way of treating customers. For assistance, we need to ask the laptop section sales person 3-4 times, before he responds something to Us. Though we were discussing regarding the product to the employee, the moment some other new customers walked over, he totally omitted like as though we were not even present there.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to learn

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like this version of Office at all. Sorry I bought it. Reinstalled my older version back onto my computer. Can't even figure out how to use this never version.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do you really need Office?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not used. Think I will return the license. If you don't do a lot of work on office, just use the online cloud version.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Outrageous

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy the downloadable version. (Its only good if you have windows 10 and you cant exchange it for the card version and bc Geek Squad is horrible online) This is my 2nd wk trying to get through..Im going to have to go to the store to get some. Why create "elite membership" if your treated like a bum and after you spend thousands of dollars with a company..Outrageous

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    MS office...it is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS makes me angry with the subscriptions. This should be a full one time install with all apps. They have you over a barrel

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Problem....?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if they did load this on my computer as I can’t find it... will have to go back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft office card flunk when installing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got home and installed the card well after was a glitch and I had to do a reset in the computer the Microsoft office card didn’t work . I had to buy it again in line through Apple store so I would have it and at least then could be pulled from cloud if issue occurs

    No, I would not recommend this to a friend