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Customer reviews

Rating 4.6 out of 5 stars with 9270 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 9,269 reviews
  • Rated 5 out of 5 stars

    Needed to upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the new version because Microsoft stopped supporting the version I was using. Digitally it is easy to install and has the basics I needed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mike,

      We are glad that you are enjoying the upgrade to Office Home & Student 2019. Thank you for sharing your thoughts with us.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Works Perfectly Throughout The Years

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with old and new word docs: always open without any issues. A true champion throughout the years: can really count on!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase of the Office Home and Student was just what I needed for my new computer. It works well and I am satisfied with the results. Thanks again to Geek Squad and Best Buy for keeping me up to date.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thank you for sharing your experience with us. We're glad that Office Home & Student 2019 is exactly what you need!

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Its a life saver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and its extremely useful. If you are a college student this will save you because every class you have to do an essay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Delivery, Easy Installation

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The link to install came right after purchase. This was my first time downloading the software to a Mac and the process was quite simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't have been easier!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm old school when it comes to using original programs instead of free ones that mimic them. Call me crazy. This Home & Student version is perfect for me because the 3 Office programs that are included are pretty much all I ever used from the Office suite anyway. I'm always leery about digital downloads and if they'll work properly. I've never had one as easy as this. From the time of ordering it to the time I got the download email to the time I had it installed and using it was less than 10 minutes total. The process was flawless! Happy camper.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We won't call you crazy! It's awesome to know that your installation experience was seamless. Thanks for sharing with us.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Liked it so well I bought two!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must need for any computer. The suite does not disappoint. Recommended to purchase with any laptop. I bought this second one for my wife's MacBook!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mike,

      It is great to hear that you are enjoying Office Home & Student 2019. Thank you for taking the time to recommend it.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Easy upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used office 10 for years and finally updated to office 2019. The update was smooth and the program works well. Preferred to buy it rather than get the annual renewal. Old files converted without any problems

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Carl,

      It is great to see that you are an fan of Office. We are happy that you are enjoying the update to Office Home & Student 2019. Thank you for sharing your experience with us.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good price for what I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since i don't need a full office suite and I don't like the idea of paying a yearly service fee for 365, this product gives me what I need for windows office.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Office Home and Student 2019 is the right fit for you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my fiancé this Christmas. She will be attending nursing school & this software will provide the tools she needs to perform her duties.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are so happy that this product will work well for your fiancé at nursing school. Thank you so much for sharing your experience.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy to install and get started

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is very similar to older versions and doesn't overwhelm the user with a bunch of new items. It was easy and simple to instal and get started as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product fine/assistance was not

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself - Microsoft Office 2019 - is fine and I would rate it 4 stars. The Geek Squad assistance I received was not. The man was curt and abrupt. He told me I needed Office, described the two versions and said it was an "adult" decision. He did not even quote the price. His instruction to just hit the Geek Squad icon and go from there was inadequate. I felt he could hardly wait to get rid of me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy, lightweight, love the touchscreen laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as a gift for my sister. She loves it. Her last HP laptop was 7 years old and she almost wore it out. She fires this one up every day, searching the internet and writing her memoirs for her grandchildren! The touchscreen feature was new for her and she loves it. It is user friendly, lightweight and the geek squad was great about transferring her pictures and data from her old laptop to the new one. All in all, a great long-term gift that she will enjoy for many years. Thanks Best Buy and HP for offering great laptops at reasonable prices. You are our go-to store for all of our electronic needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchased this because I did an update on our MacBook due to the whole covid 19 thing and school being canceled for the kids and my son needing to do school work at home... well after update the current word was no longer compatible so I had to purchase this which was a total pain for what ever reason it kept giving me an error wouldn't download! For over a day. And with the last download we had like five features from like word PowerPoint excel and two others this one only gives you those 3. Unless you purchase the 365 I believe or the subscription. And that whole not compatible thing and then the errors all not this things fault I know it was from the update on the macbook!!! Worst thing ever. But every good now just took a long time and $150

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We got two better computers than we went to buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman explained the computers and their capabilities. The one on sale I intended to buy didn't have nearly the features or gigabytes that the one near it, for only a few dollars more. We ended getting the same model of two HP desktops, so my husband and I would both have new ones. We needed to go from Windows 7 to Windows 10, and the age of our old computers made us both want the new HP. Then he set us up with the Geek Squad there, and our "geek" was great, explaining SO much to us, and making sure that we got everything set up on our new computers that we wanted. We are glad we tried Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience With MS Office Purchase!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assistance from the Best Buy Associate when I made the purchase was A++++!! Installation was simple end the applications work great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Practical review of Microsoft Office Home&Student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set of apps is just enough to start up the basics that is needed. However, it would have been beneficial if apps such as adobe and other tools to assist with research are added to the student package.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts with us on Office Home & Student 2019. We hope that you are enjoying it.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well , converting files under earlier versions went well. seems to be easier to use than earlier editions. Have not had chance to check out some of the features but will do so shortly. Over all I am satisfied

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Fred,

      We appreciate your review. We're glad to hear that you are finding Office Home and Student 2019 to be working well.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set suite of programs was easy to install and easy to use. I appreciate that the package came with the programs I was in need of, all together.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are so glad that you are enjoying this product. It is great to hear that it was easy to install and to use. Thank you for sharing your thoughts.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    must have programs to exceed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal on a lifetime program for Microsoft...absolutely worth every penny and then they threw in deals and sales to make it even more worthy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It is great to hear that you are enjoying Office Home & Student 2019. Thank you for sharing your thoughts with us.

      Best,
      Katie
      Microsoft Customer Care Microsoft