Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 9269 reviews
(9,269 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
standard Microsoft fare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing exciting here; just the average MS fare. I bought it because the main user of our new MacBook Pro "knows" MS Office. To install LibreOffice would just add one more layer of confusion.
I would recommend this to a friendRated 3 out of 5 stars
Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in to purchase a Microsoft home package. I was sad I couldn’t come into the store to purchase but employees were helpful in getting the product for purchase.
I would recommend this to a friendRated 3 out of 5 stars
Meh, it's Microsoft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife HAD to have Office for work reasons. Microsoft figured out how to screw you into "renting" Office annually or overcharging to own it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This version of windows is still just as easy to use, but is not compatible with some other versions and will not open some older versions that are stored on my flash drive.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the review. We would love to help figure out why some of your files are not compatible. Please reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 3 out of 5 stars
Missing Outlook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for home use, but no Outlook if Outlook is your email software. Unfortunately, salesman said outlook was included and I didn't check myself. Should have.
No, I would not recommend this to a friendRated 3 out of 5 stars
MRS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is very expensive. I don't know if is worth the price. There are alternatives with the same features. I just did not know it.,
This review is from Microsoft - Office Home & Student 2019 (1 Device) [Digital] - Mac OS, Windows [Digital]
No, I would not recommend this to a friendRated 3 out of 5 stars
Does not work with my Ipad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft Office for Home and Student did not work on my new Ipad. Luckily Best Buy refunded my money for the product. I had to purchase directly from Micro Soft.
No, I would not recommend this to a friendRated 3 out of 5 stars
Office Home & Student
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this program almost everyday, Wish they had not taken the program Publisher away from it as I used that much more than Power Point which I have no use for.
No, I would not recommend this to a friendRated 3 out of 5 stars
Too many steps.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was too many steps to follow just to set up the software. Should make it a little less complicated once you scratched off the code and have an active email account.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your installation experience. We'll pass along your feedback about wanting a simplified installation process.
Thanks for the feedback,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 3 out of 5 stars
after the order it was like pulling teeth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no customer contact after the order it was like pulling teeth to get information about your order i had to make a trip to the store. no one would answer the phone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your review. We're sorry to hear that you had a hard time with your order. If there's a specific issue you're experiencing with Office, our Customer Support Team would love to help you out. As our customer, we want you to be happy with your purchase and our products.
Best,
Nelson
Office Customer Care
Rated 3 out of 5 stars
Does what it should
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microcrap made plenty of changes for the sake of change and not improvement. Used to be much easier to use, now some things that took one click take four, etc.
I would recommend this to a friendRated 3 out of 5 stars
More complex than prior versions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After years of use of previous Versions I find this version to take too much valuable time to reclimate myself to use. Some old dogs don't need more, just platform support.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We would love to help you re-acclimate yourself. We have a great getting started help page here: https://support.office.com/en-ie/article/video-get-started-fast-at-office-com-66a288c1-b313-4a18-9621-dc378264232e
Hope that helps,
https://support.office.com/en-ie/article/video-get-started-fast-at-office-com-66a288c1-b313-4a18-9621-dc378264232e
Rated 3 out of 5 stars
Not worth the cost.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just trying to keep my home office needs up to date with Windows 10. As far as I am concerned, I liked the older version that I used with Windows 7 much better.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for the review. We would love to hear what features you liked about the older versions of Office. Feel free to leave us feedback here: https://aka.ms/AA4rinb.
Best,
Nelson
Office Customer Care
Rated 3 out of 5 stars
You know what you're getting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get powerpoint, excel, and word. It's a shame that Microsoft charges for these programs. Wouldn't buy this if I didn't have to.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We want you to know that with your purchase of Office 2019, you also get 60 days of free access to our Customer Support Team. Additionally, you have unlimited access to our Support Center: https://support.office.com/
There's so much Office 2019 has to offer within the apps in your software package. We think you might like to learn more about them: https://support.office.com/en-us/article/what-s-new-in-office-2019-5077cbbe-0d94-44cc-b30e-654e37629b0c?ui=en-US&rs=en-US&ad=US
We hope that helps to enhance your Office experience!
Take care,
Jo
Office Customer Care
Rated 3 out of 5 stars
Not easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had problem installing. Called the help line for Microsoft and they tried to sell me something else for a large fee. Took it to the Geek Squad & they took care of it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jules,
Thanks for your review. We're glad you were able to get Geek Squad to take care of your installation. When you reached out to Microsoft support did you do it through the support page here:  https://aka.ms/AA4jrpj? That is the official channel that we recommend you use in the future.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 3 out of 5 stars
I got it because I need it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Microsoft office, however, I don’t like how expensive it is now days! I think it’s ridiculous you have to pay a 12 month subscription!
This review is from Microsoft - Office Home & Student 2019 (1 Device) [Digital] - Mac OS, Windows [Digital]
I would recommend this to a friendRated 3 out of 5 stars
If I had known that, I would not have bought it.di
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed because it won’t open any of my saved Word docs from my previous computer. If I had known that, I would not have bought it.
This review is from Microsoft - Office Home & Student 2019 (1 Device) [Digital] - Mac OS, Windows [Digital]
No, I would not recommend this to a friendRated 3 out of 5 stars
Hmmmmm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The value for a student is a given with this version of office. I hate 365. That said, the tweaks they made in this release make my system run slower on all the office apps.
I would recommend this to a friendRated 3 out of 5 stars
Still getting used to newer version.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have worked with MS Office for over twenty years. Not overly impressed with the changes in the this newer version. Still learning how to use it.
This review is from Microsoft - Office Home & Student 2019 (1 Device) [Digital] - Mac OS, Windows [Digital]
No, I would not recommend this to a friendRated 3 out of 5 stars
Good product. Hidden programming is problematic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Classic problem with Microsoft Word... Hidden programing glitches with web page transfers. Microsoft programmers have never been known for creating clean programming.
I would recommend this to a friend






