Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 9269 reviews
(9,269 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
upgrade maybe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems that each time office is upgraded it eliminates some aspects of the former program that were most helpful. It still does what it should however.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Theo,
Thanks for leaving a review. If you're curious to learn what's new and what's unchanged about Office 2019, check out this link: https://support.office.com/en-us/article/what-s-new-in-office-2019-5077cbbe-0d94-44cc-b30e-654e37629b0c?ui=en-US&rs=en-US&ad=US
Click on the highlighted text and images on that page to discover in-depth information about the Office updates.
We hope that helps.
Sincerely,
Jo
Office Customer Care
Rated 3 out of 5 stars
works as described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft Office Home and Student 2019 works as well as every other Microsoft I have purchased in the past decade. Does what the product says it will do.
I would recommend this to a friendRated 3 out of 5 stars
It works does not provide all Microsoft products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should be able to purchase a Microsoft "set" to include Outlook and other services without having to paying an annual or monthly payment
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your review. We do sell Outlook individually, and it also comes in Office Home and Business 2019 as well as all our Office 365 products.
Hope that helps,
Nelson
Office Customer Care
Rated 3 out of 5 stars
OK
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Office can sometimes be problematic, and Microsoft support is mediocre to none. Unfortunately, they are the only game in town.
No, I would not recommend this to a friendRated 3 out of 5 stars
Works well
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate that word has changed to yearly only and that you can’t just own it through this company. Either way, it’s easy to install.
I would recommend this to a friendRated 3 out of 5 stars
Office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the barebones basics it's good if you want a one time purchase and don't care about any upgrades otherwise it might not be right for everyone
I would recommend this to a friendRated 3 out of 5 stars
Took forever to load
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The instructions for loading were confusing and it took forever to load. However, now that I have it on my computer it's great to have the programs.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're glad you were able to get everything sorted out. If you need anything in the future feel free to reach out to our Customer Support Team: https://aka.ms/AA4jrpj.
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 3 out of 5 stars
It’s Office
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the newer version of Office. It gets annoying having to sign in all the time. It will log you out and then make my you sign in again.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Michael,
Thanks for your review. We recommend that you try installing the latest updates for Office. You can learn how to do that here: https://support.office.com/en-us/article/install-office-updates-2ab296f3-7f03-43a2-8e50-46de917611c5.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 3 out of 5 stars
The office system for most users.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great tool for most users. The Office Home and Student was not the best for me and I upgraded it for Home and Business.
I would recommend this to a friendRated 3 out of 5 stars
Just Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This should also have more applications like Outlook and One Note, and definitely OneDrive (even if it’s just 25 Gb).
This review is from Microsoft - Office Home & Student 2019 (1 Device) [Digital] - Mac OS, Windows [Digital]
No, I would not recommend this to a friendRated 3 out of 5 stars
Too high-class for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing the Excel/Word software, I did not know how to navigate through all the items. Much too difficult for a beginner to figure out.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We'd love to help you get started. We have a great guide that will help you. You can find it here: https://support.office.com/en-ie/article/video-get-started-fast-at-office-com-66a288c1-b313-4a18-9621-dc378264232e.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 3 out of 5 stars
Office price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the price was better. At least do a deal for a lifetime subscription. If you need office, you have to pay.
No, I would not recommend this to a friendRated 3 out of 5 stars
It was installed in our laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was installed in our laptop. When we are able to learn how to use it I can give you a better idea of what we think of it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not really sure. I rcvd software about a month ag
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just received the desktop about a week ago. Never got the monitor which I ordered over a month ago with the rest of the items.
I would recommend this to a friendRated 3 out of 5 stars
It’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this wasn’t the correct product I bought I did buy the correct one and love it. Very easy to use and very functional
I would recommend this to a friendRated 3 out of 5 stars
hard to navigate word and excel prefer older versi
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy to navigate as old excel program was looking for simple word and excel the task bar is not easy to navigate
This review is from Microsoft - Office Home & Student 2019 (1 Device) [Digital] - Mac OS, Windows [Digital]
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate your review. We will pass along your feedback. We do recommend you check out our Office Quick Starts training: https://support.office.com/en-us/article/office-quick-starts-25f909da-3e76-443d-94f4-6cdf7dedc51e.
Have a great one,
Nelson
Microsoft Customer Care
Rated 2 out of 5 stars
Duplicate Microsoft software license charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon the purchase of our Dell 17” laptop we also Microsoft home and student 2019 software for unlimited time. Receipt #04590640362 dated 7/14/21. Upon registration of software product key it was found to be only for annual versus lifetime license which required me to purchase from Microsoft directly separately. Still trying to resolve double license charge
This review is from Microsoft - Office Home & Student 2019 (1 Device) [Digital] - Mac OS, Windows [Digital]
No, I would not recommend this to a friendRated 3 out of 5 stars
More Difficult than Others
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dislike product but am forced to use it for file compatability with colleagues. I find other competitors have more user friendly programming.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not too different than earlier versions.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is pretty much a money grab by Microsoft to force you to buy it every 10 years or so. It should be supported forever.
This review is from Microsoft - Office Home & Student 2019 (1 Device) [Digital] - Mac OS, Windows [Digital]
No, I would not recommend this to a friendRated 3 out of 5 stars
Nothing special
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have many devices and it is too pricey for me to purchase for for more than one device. If I had a do over I would not buy it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
You may find that with all your devices Office 365 is a better fit since one subscription allows you to install Office on all your devices.
Hope that helps,
Nelson
Office Customer Care






