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Customer reviews

Rating 4.6 out of 5 stars with 9269 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 437 Showing 8,721-8,740 of 9,268 reviews
  • Rated 3 out of 5 stars

    MS basic package

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as easy to use as the prior versions, but well, what is there to do about that? Its MS Windows Office.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Has all the basics for office needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides everything needed to function within the office. I like this product because I don't need to repurchase every year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I liked to older versions better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fine, but you have to be online to use the templates. So I saved the more common ones to my computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad you are saving your favorite templates so you can use them when you want.

      Have a great one,

      Nelson
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product, but it drives me crazy buying an aftermarket product that should be on the computer when purchased.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for the feedback. There is a version of Office that you can use for free. It's Office Online. Instead of needing to have Office preinstalled on devices we put in online so that anyone can access it. You can find it here: https://products.office.com/en-us/office-online/documents-spreadsheets-presentations-office-online.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Works great, and easy setup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for everything that comes with it, and was not hard to put in the code and install. Would recommend to others.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad your installation was easy. If you ever need anything feel free to reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll give an average rating as I have not really used it in it's totality. It appears to be good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for school

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase this for grad school, and have had no problems with any of the platforms

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it's windows Office with the tools you expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pay one time, get latest versions of Windows 10 Office. Would have preferred them including Publisher instead of OneNote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt work on my daughter's apple computer....

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter, but she said she couldnt use it on her apple laptop... very disappointing....

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Geek squad not able to get the product key to work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On 6/13 Geek squad tried many attempts to down load the office 2019 that I purchased on 5/23. Product key wcdwd-prrv2-96qmj-dp7qr-22p9z would not validate so they had me contact a different department to get a refund. Ref# 43080810 might help you with this. As of 6/26 I have not received my $129 refund on my credit card. Can you help me please? Please help me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I have not been able to use the computer yet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the computer yet because I do not have an instruction manual on the computer or the soft ware.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Steve,

      Thanks for sharing your review. We would love to hear an update once you get a chance to use Office Home and Student 2019.

      Best,

      Nelson
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    Office Home & Student 2019

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried to load it two different times, and have yet to load it. I could be doing something wrong, don't think so.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi,

      If you need help installing your copy of Office 2019 we have a help page here: https://aka.ms/AA4rin6.

      Hope that helps,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Expensive but necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this for making my documents and presentations. It's very expensive though, with it being good for only one computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that Costco sells this at a lower price. I should have bought this at Costco.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great if you use it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use Office Home & Student. I didn't need to purchase it. I only do simple labels and Word.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bought package for daughter attending college

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issue with initial download of software as Microsoft was apparently too busy to approve our purchase key.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Boyd,

      Thanks for the review. We're sorry to hear about your download experience, but we're happy to hear that it all got taken care of in the end. If you ever need anything in the future don't hesitate to reach out to our Customer Support Team for help: https://aka.ms/AA4jrpj.

      Have a wonderful day,

      Nelson
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    Word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't care for the new layout. I would have preferred the if it wasn't changed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Office Home & Students Edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a different version of Office so it took a little getting used to. It seems to take more steps.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A good alternative is GoogleDocs.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I had gotten a great deal until I found out that I could just use GoogleDocs for free.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced but necessary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is the product. Very overpriced for what you get. But I understand the price is the price.

    I would recommend this to a friend