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Customer reviews

Rating 4.6 out of 5 stars with 9269 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 445 Showing 8,881-8,900 of 9,268 reviews
  • Rated 2 out of 5 stars

    Office renewal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's annoying that the only way to upgrade Office is through this renewal format. I want a CD! Plus it's only good for a year. I followed directions and thought I would no longer get expiration notices. It worked the first day, but the next the notice returned. Very frustrating.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. Office Home and Student 2019 is actually a perpetual license so there isn't a subscription.

      If you need help please reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of yet, I have not used it. Hopefully it will come of use as needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but a pain to activate spent 20-30mins

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office home and student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not installed yet. I did receive this in my package.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jessica,

      We would love to hear how you like Office Home and Student 2019 once you've had a chance to try it out.

      Have a great one,

      Nelson
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software functions as expected, similar to older products

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that you find Office Home and Student 2019 similar to older Office products you've used. We work hard to make improvements while making it easy to learn and familiar.

      Best,

      Nelson
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    not needed for daily use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is expensive software, not really needed for daily use.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Cindy,

      Thanks for sharing your review. We will pass along your feedback.

      Best,

      Nelson
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    Staple

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would have loved to get outlook with it but it s fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Takes some time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some time to load. Preloaded with key purchase would be better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Standard Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have. Love office but not so much the license price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Limited

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it doesn't have publisher. It only has 4 programs.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. If you are looking for Publisher, it is included in all our Microsoft 365 options and Office Professional 2019.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 3 out of 5 stars

    It’s just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just takes time to relearn however I not feel it’s user friendly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi SL,

      If you're still working to adjust to Office 2019, looking to the resources available on our Office Training Center might be helpful for you: https://support.office.com/office-training-center

      You can also reach out to our Customer Support Team anytime you have a question. You can find ways to contact them through the link above.

      We wish you well!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    USED FOR EXCEL SPREADSHEET

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS LIKE IT SHOULD AS LONG AS YOU UNDERSTAND WHAT YOU'RE DOING

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed for school.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for me. Good price. Will buy upgrade when needed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Davey,

      Thanks for the review. We're glad to hear that Office Home and Student 2019 is working well for you.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Good Software - Hard Registering

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very hard to figure out how to register the software.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're sorry to hear that you had a hard time registering your software. We'd love to hear your suggestions on how to make it easier. You can leave feedback here: https://aka.ms/AA4rinb.

      Have a great one,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 1 out of 5 stars

    very hard to communicate with geek squad rep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a virus in my MAC book pro. 2 trips to Best Buy to schedule and then wait 30 minutes for my scheduled appt. The Geek Cameron found the virus but said there was another one lurking and he'd have to crash my computer and reboot all. I was leaving on a trip, so needed it asap. They sold me a big package of service and new Windows program, which doesn't work well. I should have taken my chances with the lurking virus. I now have a computer but have lost many of my files, lost my email addresses. Also, the work has reorganized other files so that data is gone or hard to find. No way to contact Cameron or other geek. I will try with another appointment now that I'm back in town, but I'm extremely unhappy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a program you have to buy if you are going to do any writing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s microsoft. What more can I say? It suffices for our needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About what you would expect from MS Office with some improvements.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for the beginner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult in setting up and using. Still not sure.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Charlie,

      We would love to help you ensure your installation was installed and set up correctly. Feel free to reach out to our Customer Support Team for help: https://aka.ms/AA4jrpj.

      Hope that helps,

      Nelson
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    Not used yet.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please except my opinion. This is the only I have period.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We would love to hear more once you have a chance to use Office Home and Student 2019.

      Have a great one,

      Nelson
      Office Customer Care Microsoft