Customer Ratings & Reviews
- Model:
- 79G-04979
- SKU:
- 6278700
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
this not fay's computer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once again I will tell you she did not purchase this computer. Do I have to move your ads to spam to get your attention?
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi John,
We recommend that you reach out to Best Buy here: https://www.bestbuy.com/site/customer-service/contact/pcmcat1511375025410.c?id=pcmcat1511375025410.
Hope that helps,
Nelson
Microsoft Customer Care
POOR PRODUCTS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MY LAP TOP DIED 2 WEEKS AFTER I BOUGHT. HAD TO TAKE IT BACK TO GEEK SQUAD. NOW MY MICROSOFT OFFICE DOES NOT WORK
No, I would not recommend this to a friendNot recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item and when I try to peel the code on back and it tear out and they don’t want to exchange this which I didn’t able to use this
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Danny,
We're sorry to hear you're having such issues with your Office purchase. To rectify this situation please contact our Customer Support Team: https://support.microsoft.com/en-us/contactus/
You can also reference this article for troubleshooting assistance if you'd like: https://support.office.com/en-us/article/using-product-keys-with-office-12a5763a-d45c-4685-8c95-a44500213759#bkmk_lostkey
We hope that helps.
Sincerely,
Jo
Office Customer Care
Best Buy Simi Valley Incompetent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Again, how is a license sold twice? Bought this license from Best Buy Simi Valley. Already in use by someone else.
No, I would not recommend this to a friendNot friendly to me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to get started. It fails a number of time, Sometimes it will start but more time it will not.
No, I would not recommend this to a friendI am confused.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is confusing. I only used it once and it has all been used up. I think that was done by the Geek squad.
No, I would not recommend this to a friendJust Great......
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In this time of pandemic I found that Best Buy still believe in quality service and presenting a quality product.
I would recommend this to a friendConfused
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t understand how to load & activate. Since no instructions come with anything anymore gets confusing for not so adept with laptops.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We are sorry to hear you have been unable to install Office Home & Student 2019. You may find this instruction guide for installation useful: https://support.office.com/en-us/article/download-and-install-or-reinstall-office-365-or-office-2019-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658.
We hope this helps, as we want you to get the most out of your purchase!
Best,
Rachel
Office Customer Care
Better Value Elsewhere
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned product as I was able to get complete office version without a subscription elswhere for a much lower price.
No, I would not recommend this to a friendPain to install and set up in my mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor, poor, poor, poor On line help were pleasant but neither apple nor Microsoft could resolve my issues Or, poor, poor, poor
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Dusty,
If you are still experiencing installation issues we recommend that you reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Microsoft Office package is a must for my new Mac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using the Microsoft Office for Home and Students. I use the Word, Excel and Powerpoint in my business.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate your review. We're glad to hear that you are loving Office Home and Student 2019.
Have a great one,
Nelson
Microsoft Customer Care
Was not told it did not have Outlook. A waste of $
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This package does not contain Outlook Other programs are very good. But the package is worthless without Outlook.
No, I would not recommend this to a friendRead the Fine Print!!! No Outlook included!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You DO NOT get Outlook email in the bundle. It is not clear at all that Microsoft removed Outlook from this Office product.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your review. We just wanted to let you know that if Outlook is important to you Outlook is included in all Office 365 bundles.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
not able to download
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fors soµ´ reason the software once downloaded won't open. till waiting for appointment with Geek Squad.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate your review. We'd love to help you with your installation. Please reach out to our Customer Support Team for help here: 1(800)642-7676.
Have a great one,
Nelson
Microsoft Customer Care
Don’t buy this
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As I entered into my Pc I immediately received an alert to call a number well it was a scam be aware
No, I would not recommend this to a friendThis doesn’t work with chrome book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product and when I purchased it I found out later that this version doesn’t work with the chrome notebook.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
To access Office, you'll need to install Office apps on your Chromebook via the Google Play Store. Once the Office app, or Office Offline is installed, you'll be able to login to your Microsoft account and use Office. For further instructions, follow this link: https://support.office.com/en-us/article/how-to-install-and-run-microsoft-office-on-a-chromebook-32f14a23-2c1a-4579-b973-d4b1d78561ad?wt.mc_id=O365_Cons_TS_Link&ui=en-US&rs=en-US&ad=US
Contact our Customer Support Team if you have any questions: https://support.microsoft.com/en-us/contactus/
We wish you well.
Sincerely,
Jo
Office Customer Care
doesnt have outlook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told by salesman it did and I ended up spending another 125.00 for office that does and now have a subscription
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that you were told Office Home & Student 2019 had Outlook bundled with it. As you are now aware Office Home & Student 2019 only includes Word, Excel, and PowerPoint.
Have a good one,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Microsoft
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spent $200 to find out that my laptop doesn’t take accept this type of program. I’m livid.
No, I would not recommend this to a friendwas not in my bag
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just realized I did not get this in my bag. wow. I bought an expensive computer, but do not have this.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your review. We do offer a free trial of Office 365. If you ordered Office Home and Student 2019 and didn't receive it we recommend that you reach out to Best Buy for help.
Best,
Nelson
Office Customer Care
Wish i was told
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No one told me this was a "student" version, so its not at all what i wanted.
No, I would not recommend this to a friend