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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers love the ergonomic design of the Sculpt Keyboard and Mouse Bundle, praising its comfort and pain relief during extended typing sessions. The wireless feature is also well-received for its convenience, especially when working with spreadsheets. However, some users have concerns about the mouse's durability and responsiveness, as well as the keyboard's learning curve and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,590 reviews
  • Rated 3 out of 5 stars

    Ok if you like chicklet / laptop type keyboards.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like old-school keyboards and use a mechanical wired keyboard instead of this. I work 10+ hours per day at my ergonomic desk. I tried this keyboard but didn't need wireless other than -decluttering my desktop. Not for me but a fine keyboard. The mouse felt great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this keyboard and mouse which was recommended to me from a friend. Super comfortable, great design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swear by the design of these keyboards. I have used this keyboard design for over 25 years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    solidly made, average typing experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full disclosure, I'm not a fan of this split ergo keyboards and this was purchased for a software engineer who loves them. In fact this was his second one, first one had failing keys after 2+ years of heavy typing. Batteries last a long time in them, but the 10-key battery isn't something you'll find off the shelf when it dies, had to order from Amazon since Best Buy didn't carry it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for giving some details to your software engineer's experience. We've made sure to share you input with our team.

      Kindly,

      Victoria
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THis keyboard is amazing!! I love it and will continue to use it for a long long time

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jennifer,

      We appreciate your review. We're glad to hear that you love your Microsoft Sculpt Ergonomic Desktop Wireless USB Keyboard and Mouse.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Weird but Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get used to the split in the keyboard it actually is a better way to type. keeps your hands where they should be and is super comfortable!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Josh,

      Thanks for the great shout-out! We're delighted you're loving the comfortable design of the Sculpt Ergonomic Desktop. We hope you continue to experience the relief this uniquely ergonomic design provides!

      Cheers,

      Jessica
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product and excellent price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and excellent price. Additionally, Best Buy staff are very helpful. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels solid and reduces wrist stress.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard feels far more solid than it looks. Both the mouse and the keyboard greatly reduce the stress on my wrists. Very pleased with this purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad the device was able to exceed your expectations and reduce the stress on your wrists. We loved reading your review. Thanks for taking the time to share this with us.

      Take care,

      Amanda
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I especially love the design of the keyboard. It is easy to type with, although you do need to get used to the keys and that can take a couple of days.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for trying out the Sculpt Ergonomic Desktop! We're thrilled that you're having a great experience. The design is set apart from your every day keyboard experience to promote a comfortable and stylish experience. We appreciate you raving about us to the community!

      Kindly,

      Jessica
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Works as expected.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to set up an at-home office. It was easy to set up and great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ergonomic keyboard on a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought several of these and they are comfortable and quiet to type on. My only complaint is sometimes the transmitter is easily blocked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard and mouse are exactly what I needed. It reduces the stress in my shoulders, and keeps me from fatigue so quickly due to my great amount of writing.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Everything but the USB Receiver is great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this set when I'd had it at a previous job so this was my second time ordering it. Loved the ergonomics of it, but the USB receiver is poorly made. After less than a year, the metal started to separate from the plastic. With a little wiggling, it would still connect. I didn't use it much for a few months but recently started again. After a few more uses, it stopped connecting all together. It appears replacement receivers are not available meaning the entire set is now worthless and may ben doomed to a landfill.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless keyboard and mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy I purchased this keyboard and mouse. I am pleased with the ease of use of this pry and quality. I highly recommended to others. Good product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my work computer, and it works well. I like being able to move the numeric keypad to wherever I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    as usual no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lurns out the first one didn't meet my needs. no problem in getting a replacement..one of the big reasons i shop at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feedback

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use. Easy on the wrists. Its small and compact and doesnt take up much space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better than the old Microsoft Ergonomic Keyboard. It is solid, moves perfectly and the numeric keyboard is detached. I heartily recommend this keyboard.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mouse stopped workijg exactly one year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse stopped working exactly after one year. Best buy sayijg they dont have tools to repair mouses. Tried to contact microsoft but of no use. Perfect scam , stopped working right after one year of best buy warranty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on the go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fits in my computer bag perfectly for when I am on the go. I love being able to move the 10 key to where I need it.

    I would recommend this to a friend