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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1590 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers love the ergonomic design of the Sculpt Keyboard and Mouse Bundle, praising its comfort and pain relief during extended typing sessions. The wireless feature is also well-received for its convenience, especially when working with spreadsheets. However, some users have concerns about the mouse's durability and responsiveness, as well as the keyboard's learning curve and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,590 reviews
  • Rated 5 out of 5 stars

    better than MS Natural

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard allows the mouse to be in front of the shoulder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ergonomics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is awesome! Perfect size for my home office!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and quite keyboard. Wrists rest well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best keyboard there is!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest keyboard of all! Totally the best and most

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo was just what I was looking for. Works excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Microsoft has outdone their self on this keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product..love the flex keyboard and wireless mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ergo keyboard. I really like the design.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design is great. I just need to get use to the dettachable number pad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great keyboard, short life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this set (keyboard, mouse & number pad) 5 times now. I love it, but it has a lifespan of a year or less. I just keep replacing it when it quits because I still prefer it to any other I've used.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are sorry to hear that this is an issue you keep running into. We'd love to speak with you to get more insight on this. If you're willing, please reach out to our team at [email protected] with some more info on this, so we can bring it to our team's attention.

      Thank you,

      Victoria
      Microsoft Customer Care Microsoft

  • Rated 3 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to adapt to for me and the separate keyboard for numbers was awkward because in busy times it would move away and slow me down. Some folks might like it but after a month I gave it away.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mark,

      Thank you for the honest feedback about the Sculpt Ergonomic Desktop Wireless USB Keyboard and Mouse. We're sorry to hear that your experience was less than ideal. We want you to know that we appreciate any and all insights about our products and we'll be sure to pass this along.

      Best,

      Heather
      Microsoft Customer Care Microsoft

  • Rated 1 out of 5 stars

    Flakey as can be. Misses keystrokes constantly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely do NOT recommend this keyboard. The wireless is as flakey as can be. I'd say it has cut my typing speed by more than half because it misses so many key strokes and I have to make so many corrections. I've tried changing the batteries, but that hasn't helped. I've checked to make sure that there aren't any issues with my machine. I hook up a Logitech wireless keyboard and have no issues at all. The 10-key part is even worse. It's so flakey it's basically useless. Here's an uncorrected sample. Hmptydumpty sat n a wall. Humpty umpty ha great tfall. Allthekings horses and all the kings men couldn't put Humpty together again. HumpyDfllon his head. They picked him up gentland put him to bed. and all the kings horses and all the kings men, they put humpdumpty togeher again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a high quality keyboard. Surprising for a MS product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the click of the keys and the detached 10 key pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good split hand keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design for those preferring a split hand keyboard.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Transceiver not replaceable?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found out today when trying to replace my broken USB transceiver that they are not replaceable. I was very disappointed. Bad for my pocketbook and bad for the landfill. Poor design by Microsoft.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for one of my users and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very ergonomic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable especially if you have small hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great secured keyboard combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard and mouse combo; encrypted transmission

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this keyboard because of hand injury.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent keyboard!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable, Ended up purchasing a 2nd for work

    I would recommend this to a friend