Customer Ratings & Reviews
- Model:
- L5V-00001
- SKU:
- 1818024
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the ergonomic design of the Sculpt Keyboard and Mouse Bundle, praising its comfort and pain relief during extended typing sessions. The wireless feature is also well-received for its convenience, especially when working with spreadsheets. However, some users have concerns about the mouse's durability and responsiveness, as well as the keyboard's learning curve and battery life.
This summary was generated by AI based on customer reviews.
DO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very cheap quality and the keys don't register sometimes. It's not worth it for its price.
No, I would not recommend this to a friendMicrosoft Sculpt is Not Recommended
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the keyboard and key pad. I LOVED the mouse! The problem with this product is the USB wireless connection - if it fails (mine failed) then the entire set of devices are electronic waste. I contacted Microsoft and could not get through to them.
No, I would not recommend this to a friendnot so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found the mouse very difficult to use and did not like the number keys separate. Decided to take it back and return it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Bonnie,
Thanks for sharing your honest input. We're sorry to hear that you did not find the Sculpt Ergonomic Desktop to be the perfect fit for you with the separate number key-pad.
Perhaps you might enjoy the Microsoft Wireless Comfort Desktop, which includes the number-pad directly on the main keyboard. If you're interested, check it out at Best Buy here: https://www.bestbuy.com/site/microsoft-wireless-comfort-desktop-5050-curved-keyboard-and-mouse-black/4533200.p?skuId=4533200.
Kindly,
Jessica
Microsoft Customer Care
No more open box for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was an open box purchase. It was listed as all accessories and no damage. It arrived with one of they keys floating around in the box and it wouldn't stay on the keyboard. It was also missing the USB sending unit dongle. that made the whole unit worthless. I had to pay $12.00 to ship it back. I learned a big lesson. Im very unhappy with the purchase.
No, I would not recommend this to a friendkeyboard keeps disconnecting after 41 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the mouse and keypad are great but the keyboard keeps disconnecting. the battery then has to be removed and replaced and it will work for a minute of so and disconnect. It is not the batteries. I have another keyboard just like it that has worked for over a year however. Microsoft has no location listed to apply for an RMA or send it in for RMA. I may have just gotten a bad one, it was an open box in excellent condition
No, I would not recommend this to a frienda bit quirky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the keyboard is a bit quirky if you are not used to the split design, the mouse, once you use it a few times is a pleasure to use
No, I would not recommend this to a friendBad for no traditional typing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this would be a great keyboard but found it difficult to type and the mouse is not very confortable.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your honest experience. We're sorry to hear you're having trouble adjusting to the unique ergonomic design of the Sculpt Ergonomic Desktop. We'd be happy to help answer any questions, and assist in any way we can. Please feel free to reach out here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
Poor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful in terms of ergo, but poor quality built. Mouse gets stuck when I click and have to hit it hard to click; random click happens then, which is frustrating. The area for wrist on keyboard changes color from black to white in some areas even I clean it with a damp cloth. Moreover, it disconnects from my Surfacebook very often. Not happy after one year use!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to share your experience with us. We're sorry you're encountering some difficulties with your Sculpt Ergonomic Desktop. We'd love to be of assistance to help you get up-and-running. We highly recommend reaching out to our support team here: https://support.microsoft.com/en-us/contactus/.
We look forward to assisting you soon.
Kindly,
Jessica
Microsoft Customer Care
Number pad isnt great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So keyboard and mouse and number pad all had a lot of trouble number pad worked on a few times.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for reaching out. We're sorry to hear you're having some difficulties with your Sculpt Ergonomic Desktop. We would love to take some time and hear some details about your experience, and see how we can help. We highly recommend reaching out to our team here: https://support.microsoft.com/en-us/contactus/.
We are eager to hear from you soon.
Kindly,
Jessica
Microsoft Customer Care
Not for me...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t for me. I couldn’t get over the “6” being on the left side when you are taught to use your right hand. Also, I didn’t find the wrist support to be what I personally needed. Unfortunately, I missed the return window.
No, I would not recommend this to a friendThis product sux
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The numeric numeric keypad stopped working in less than a month. I like the keyboard and paid way too much for something thst just does not work. Had to change batteries on keyboard in less than a week after purchase. Works fine now no problem, keypad just doesnt work at all even after replacing the funky battery size. Taking this back to store. Not worth the price....sad
No, I would not recommend this to a friendQuality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a few weeks of use, left space bar sticks and difficult to use Will be returning for a replacement
I would recommend this to a friendDon't bother to buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very flimsy, magnetic support falls off constantly.
No, I would not recommend this to a friendFLEX AND KEYBOARD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the old Microsoft wired comfort keyboard and it's much better.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for leaving your honest feedback. We're sorry to hear your experience with the Sculpt Ergonomic Wireless Desktop Keyboard and Mouse has been lackluster, and we'd love to get some additional feedback from you to help improve on our products. Please feel free to reach out to our support team here: https://aka.ms/AA4rbq6, at your earliest convenience.
Best,
Heather
Microsoft Customer Care
- Pros mentioned:Ergonomic, Wireless
LOVE THIS KEYBOARD!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace my previous Microsoft ergonomic keyboard (4000 model). I thought I would trade up, spend a few more $$ and get the Sculpt wireless ergonomic keyboard and mouse. LOVE IT! Minimal adjustment time. Key placement is slightly different with the detached number pad. Great functionality. It is smaller than the 4000 and makes it easy to customize my workspace. I would highly recommend this product!!
I would recommend this to a friend Good idea for design.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to adapt to keyboard especially the number pad being separate. Sits odd.
No, I would not recommend this to a friendNot what I thought.......
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am giving this keyboard a low rating because it just didn't work for me. It was too uncomfortable for my use. I had originally thought it would be perfect for me but was mistaken. I think it would work great with a PC.
No, I would not recommend this to a friendGot a used product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for a new product but got a used one. The battery seals on both the keyboard and mouse are broken. There are scratches at the bottom of the mouse and finger prints on the keyboard. Contacted the customer service the same day but not useful.
No, I would not recommend this to a friendReturned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get used to the lay out of the keyboard. Slowed me down.
No, I would not recommend this to a friendSlick design, awkward ergonomics, terrible bugs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard itself is a beautiful design but the mouse, awkward and bulky looking. This wouldn't be a problem if not for the fact that the USB dongle is causing mysterious blue screen of death crashes on my Windows 10 machine. You would think for $100, it'd be a bit more reliable....
No, I would not recommend this to a friend