Customer Ratings & Reviews
- Model:
- L5V-00001
- SKU:
- 1818024
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the ergonomic design of the Sculpt Keyboard and Mouse Bundle, praising its comfort and pain relief during extended typing sessions. The wireless feature is also well-received for its convenience, especially when working with spreadsheets. However, some users have concerns about the mouse's durability and responsiveness, as well as the keyboard's learning curve and battery life.
This summary was generated by AI based on customer reviews.
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hard to get used to the curved keyboard. not my thing
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for your honesty! We're sorry to hear that you've had a tricky time trying to adjust to the Ergonomic Keyboard. We hope you find the best solution to suit your preferences in the future.
Best,
Amanda
Microsoft Customer Care
- Pros mentioned:Ergonomic
One of the best work setups out there.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been rockin' the Microsoft Sculpt Desktop Ergonomic Full-size Wireless USB Keyboard and Mouse Bundle for my work setup for like, three years now. Gotta say, overall, it's been solid. The ergonomic design is comfy for those long typing sessions, and the wireless action is smooth. But, here's the thing that bugs me: the number pad is separated from the keyboard. It's a bit of a pain, honestly. Like, why not keep it all together, right? But hey, it's not a deal breaker. Despite that, this setup has been a reliable workhorse for me. If you can get past the separated number pad, it's a pretty sweet combo.
No, I would not recommend this to a friend JUNK
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked until it didn't -- less than one year. The blue tooth connection is terrible. I could get it to work if I pounded on the keys but now it doesn't work at all. Junk.
No, I would not recommend this to a friendBroken 3 days after return window expired.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed in the short life-span of the product. Will be pursuing a manufacturers warranty repair/replacement.
No, I would not recommend this to a friendMicrosoft Sculpt Ergonomic Desktop Wireless USB
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard was hard to use and then it kept quitting on me and I had to keep replacing batteries. Then it would not longer work even with new batteries.
No, I would not recommend this to a friendNo Thanks
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons did not work very well. It would be fine if this is the only keyboard you have ever used.
No, I would not recommend this to a friendKeyboard not functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use a Logitech Wireless Wave (which I love) Unfortunately it stopped working after 4 years. This keyboard design is great but due to the split in the middle it caused a lot of misspelled words due to the design.
No, I would not recommend this to a friendDongle not replaceable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no way to replace the dongle if you lose, break, or it just stops working. That is just ridiculous to buy a whole new set.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for sharing your concern regarding the durability of the receiver for the Sculpt Ergonomic Desktop. We care about your experience, and we'd like you to know that we're sending your thoughts up to our team.
Kind regards,
Jessica
Microsoft Customer Care
Inferior product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stopped working after 4 months. The keyboard only works for 30 seconds if I take out the batteries and put them back in. Waste of money!
No, I would not recommend this to a friendsee below
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wired design. Unable to type smoothly. No “Caps” light indicator where you have to guess if it’s big caps or small letters Time consuming
No, I would not recommend this to a friendErgonomic Keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard was working for awhile it was a gift to our daughter. She will be returning it to your store.
No, I would not recommend this to a friendmouse and number pad works great. Keyboard doesnt
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse and number pad works great they keyboard part stops and starts working which gets rather annoying. buy something else
No, I would not recommend this to a friendBroken in a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke few weeks after purchase (but right after return period ended). Was waste of money for me, don’t buy
No, I would not recommend this to a friendDO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 3 months and already have problems with the keys being non-responsive
No, I would not recommend this to a friendTrash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is trash, only compatible with certain computers.
No, I would not recommend this to a friendneither of these items worke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought these items "open box" and neither worked. .I'm thinking the blue tooth connector was faulty.
No, I would not recommend this to a friendJunk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received it May 1st. No longer working after just 2 months and no longer returnable. Buyer beware.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We truly appreciate you taking the time to reach out. We're sorry to hear you're Sculpt Ergonomic Wireless Keyboard and Mouse stopped working. At your earliest convenience, please feel free to reach out to our support team here: https://aka.ms/AA4rbq6, so that we can assist you further.
Kindly,
Heather
Microsoft Customer Care
Be Careful with openbox items
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy sent me a defective keyboard as a "certified excellent" openbox item. Wouldn't recommend.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're truly sorry to hear you received a defective keyboard. If you haven't yet, we highly recommend reaching out to Best Buy's customer support by using this number here: 1 (888) 237-8289.
Kindly,
Heather
Microsoft Customer Care
mouse started stopping to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after a couple of months the mouse just stopped working.the keyboard is not so ergonomic either...
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to reach out. We're sorry to hear you have been experiencing some difficulties with your Sculpt Ergonomic Desktop. We would love to hear more details on your experience to see how we may be of assistance. We highly recommend reaching out to our team here: https://support.microsoft.com/en-us/contactus/.
We are eager to hear from you soon.
Kindly,
Jessica
Microsoft Customer Care
Save Money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality USB breaks really easy, save some money.
No, I would not recommend this to a friend