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Customer Ratings & Reviews

Model:
KVG-00001
SKU:
12017679
Your price for this item is $19.95

Customer reviews

Rating 4.5 out of 5 stars with 819 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 819 reviews
  • Rated 1 out of 5 stars

    Surface pro charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my Microsoft Surface pro. It worked for a couple weeks fine. Then all of a sudden stopped working. Come to find out I need a 65w! Thanks GEEK SQUAD!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stops charging when the device is turned on. I had to cut up my new charger and wire to an old laptop charger to actually have it work functionally. Do not purchase this charger if you actually plan on using your device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work at all for my surface pro. I needed it for a business trip because I left my charger at home, complete waste of money. The charging light only stayed on for a few seconds. So if you have a surface pro, I wouldn’t recommend buying this product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Return this...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I got it and it did and didn't work. Person at Best buy said it was what I needed, but when I actually tried to use it didn't work as expected. Once I went to the Geek Squad, I was informed it wasn't what I needed, the 24W was not enough and that I needed to get the other one. I wasn't very pleased with the experience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    GOOD FOR AN EXTRA CHARGER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS GOOD FOR AN EXTRA CHARGER FOR MY SURFACE GO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for the watts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup charger, 4 hours for my surface book 6 and way cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger is very good. It works very well with my other devices

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Reggie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told when I went in the store that they did not carry this cord when I went back home and looked online they said they had four in the store so I had to go back to the store and prove to them that they had the item I was looking for

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work at all, laptop would not charge, threw away the box so I could not return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't charge a Surface or Surface Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 Stars. Doesn't charge with the laptop plugged in and the lid closed. Didn't charge plugged in, with the laptop turned off. Best Buy still hasn't processed my return since I dropped it off with Customer Service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too expensive for the horrible material

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. The product is so bad and the material is horrible and the price for it is way too expensive when better ones can be purchased elsewhere that are nicer, better quality and less expensive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work well at all. I got it for Christmas so it was to late to return the defective item. It took forever to charge his note.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Must be refurbished because it came with a short.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product had a short when we received it. I didn't bother returning it because it helped me make a decision on my next computer. I am really disappointed with the defective chargers that I have experienced with the Surface.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not powerful enough to charge my laptop. No extra USB ports. Totally worthless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charger was labeled incorrectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This only works for the surface go but came up in the search results for Surface Pro. Ran out and grabbed for the COO and she went straight to the airport with a charger that didnt work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wasnt too impressed with this charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it wont let me charge my laptop while I am using it. i have to close the laptop then plug in the cord. not super happy about this purshse

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't charge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work. The light barely lit up for half a second before being dead. Any angle I rotated the charger to didn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend veyr slow charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a good charger. It charges veyr veyr slow and is not 100% compatible with surface.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth a buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is taking 6-8hours for fully charging my laptop. One of the worst product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason this review got one star is that it was the wrong product and the store did not carry the right charger for my surface book Pro

    No, I would not recommend this to a friend