Customer Ratings & Reviews

Bought for my Microsoft Surface pro. It worked for a couple weeks fine. Then all of a sudden stopped working. Come to find out I need a 65w! Thanks GEEK SQUAD!

Stops charging when the device is turned on. I had to cut up my new charger and wire to an old laptop charger to actually have it work functionally. Do not purchase this charger if you actually plan on using your device.

This did not work at all for my surface pro. I needed it for a business trip because I left my charger at home, complete waste of money. The charging light only stayed on for a few seconds. So if you have a surface pro, I wouldn’t recommend buying this product

So I got it and it did and didn't work. Person at Best buy said it was what I needed, but when I actually tried to use it didn't work as expected. Once I went to the Geek Squad, I was informed it wasn't what I needed, the 24W was not enough and that I needed to get the other one. I wasn't very pleased with the experience.

THIS IS GOOD FOR AN EXTRA CHARGER FOR MY SURFACE GO

Great backup charger, 4 hours for my surface book 6 and way cheaper.

This charger is very good. It works very well with my other devices

I was told when I went in the store that they did not carry this cord when I went back home and looked online they said they had four in the store so I had to go back to the store and prove to them that they had the item I was looking for

Didn’t work at all, laptop would not charge, threw away the box so I could not return.

0 Stars. Doesn't charge with the laptop plugged in and the lid closed. Didn't charge plugged in, with the laptop turned off. Best Buy still hasn't processed my return since I dropped it off with Customer Service.

Horrible. The product is so bad and the material is horrible and the price for it is way too expensive when better ones can be purchased elsewhere that are nicer, better quality and less expensive.

It did not work well at all. I got it for Christmas so it was to late to return the defective item. It took forever to charge his note.

This product had a short when we received it. I didn't bother returning it because it helped me make a decision on my next computer. I am really disappointed with the defective chargers that I have experienced with the Surface.

Not powerful enough to charge my laptop. No extra USB ports. Totally worthless.

This only works for the surface go but came up in the search results for Surface Pro. Ran out and grabbed for the COO and she went straight to the airport with a charger that didnt work

it wont let me charge my laptop while I am using it. i have to close the laptop then plug in the cord. not super happy about this purshse

It does not work. The light barely lit up for half a second before being dead. Any angle I rotated the charger to didn't work.

This is not a good charger. It charges veyr veyr slow and is not 100% compatible with surface.

It is taking 6-8hours for fully charging my laptop. One of the worst product

The only reason this review got one star is that it was the wrong product and the store did not carry the right charger for my surface book Pro