Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
W8Y-00001/Q4Q-00001
SKU:
12130910
$89.99
Save $10
The comparable value is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 3174 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,174 reviews
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Cheap. Wouldn't buy again.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy and overpriced. No USB port like the OEM charger.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to keep sliding the charger on the side of laptop to find the slot to put it in to charge. This time consuming. It should be insight and easy to plug in but it’s not.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The quality seems good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wire is thick enough and seems Good quality. While it is a65W charger, it doesn't charge that quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplicity!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to plug in to power outlet! Reliability impecable!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not built to last

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not built to last! Bought one and had to return it the next day because it stopped working, got a replacement and less than 6 months later and the replacement has stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box certified excellent by geek squad. My daughter used it on her surface to replace the original charger that had frayed & was sparking. After 2 weeks of using this, her surface said it did not recognize this item & it stopped working!!!! Best Buy did not have any new ones in stock. And does not know if or when they will get anymore.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    need to be replaced way to ofte

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These need to be replaced way to often for a brand name product. We have ~ 15 surfaces and I am replacing their chargers every 12 to 18 months.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cord replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace cord on computer I have had for about 1 1/2 years. Cords should last longer but this one had wires exposed at the connection to computer. Hope this cord lasts longer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    2nd charger in 2 years

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is working fine, but the last one lasted about 2 years. Can't think of a reason for them to stop working.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Overpriced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works fine, just can’t believe how expensive it was.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not most reliable.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace previous one because first one failed after about a year. Unfortunately not other good options.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only lasts so long

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to replace my charger cord at least three times. It charges but only lasts so long.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid 90 dollars, intermittent at best. Worst product i have ever bought. I bought a similar one online, and hopefully it will last longer than 2 months

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original charger just stopped functioning. This is a great replacement at reasonable price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    kirklander

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seem to go through these surface chargers frequently. they work, until they don't. ok quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    First one lasted less than a year

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB port is good, but it was frustrating having to get a new power plug after less than a year. It would be better if the cable was a foot or two longer as well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Surface P/S

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted just over a year was a replacement for a 2 year old P/S that came with my surface pro 6

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DIED TOO YOUNG

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE SURFACE PRODUCTS AND IT WILL NOT PREVENT ME FROM BUYING IN FUTURE , BUT THIS ONE WAS A FLOP. IT DID NOT LAST THE WEEKEND. BY HIGHER WATTAGES.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't even last a month!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased 8/9 and it stopped working in less than a month! Best Buy says I can no longer exchange it for a working product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Indecisive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the charger but I don’t think it’s giving as much battery as it should. It’s slow.

    No, I would not recommend this to a friend