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Customer Ratings & Reviews

Model:
W8Y-00001/Q4Q-00001
SKU:
12166457
$79.99
Save $20
The comparable value is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 3174 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 3,174 reviews
  • Rated 5 out of 5 stars

    Buy an extra charger for convenience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an extra charger for my Surface Pro 4 to leave in the bag. Now I can grab the Surface quickly and have the charger just in case I need it. It's worth the price to make sure you always have a way to charge if you end up being out longer than anticipated. The charger fits easily in the pocket of the bag and has come in handy enough times to warrant the cost!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Replacement charger

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best replacement charger. No issues. Not a bad price.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Microsoft Replacement Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every bit as fast in charging as the original PLUS a USB port in the charger "box" itself for an added bonus!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the charger works but $100 for just a charger is too much. Specially when I only had the computer for a year and two months I felt like I shouldn’t have had to buy a new charger that soon. Hopefully I won’t have to get another within the next year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! Best Buy guys were nice and helped me go directly to the location this charger was in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Magnetic charger definitely a plus

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as backup and love how the charger to computer is magnetic and easy to plug in but pull out because when kids inevitably trip or pull on it, the computer doesn't follow.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Works (As it should)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did exactly what it was supposed to do when attached and charged even faster then the one that originally came with the device.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great charger

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good charger, long enough to charge while I use the surface pro and easy to travel with. I’m able to disconnect and fold it and place it in my bag easily m.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Overall performance

    Rated 5 out of 5 stars

    Worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as I needed it to. Mine broke and this was the exact one I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger works as it should but these are SO expensive. The new version cord seems to last longer at least.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a replacement for my surface 2 charger that recently broke. It works well and charges pretty quickly, so it’s a pretty good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Shame on Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agree with so many others that while this replacement charger is great, shame on Microsoft for making such a poor charging product in the first place that it has to be replaced so soon after purchase of their laptop!!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Portability

    Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    charges fast and works well. Easy plug in and use. good product to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Just as good as original. Cord is sturdy and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Best Buy, My Go to,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that Best Buy had device when no other stores had it, Go Best Buy,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pricy but does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the job. one star down for being expensive. don't really have many other options

    I would recommend this to a friend
  • Cons mentioned:
    Heat, Price

    Rated 1 out of 5 stars

    Do not buy this laptop or charger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a surface pro laptop for almost three years now and have gone through at least ten chargers. Doesn't matter if you buy the NINETY DOLLAR factory made or $20 Amazon one. They all will break. I love my laptop but if Best Buy would have told me that this charger is $90 and they are KNOWN to break and overheat I never would have gotten it. Even if they do break, Best Buy doesn't care and won't help you and neither does Microsoft. At this point, I have paid so much for chargers I would have had enough to buy a new one - but I can't now :) learn from my mistake and DO NOT BUY THIS OR THE LAPTOP!!!!!!!!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Power Cord

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charger. Wish cost of a replacement charging was a bit less $$ otherwise does the job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Power Supply in INVENTORY! YES!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful that Best Buy carried this power supply in their inventory. I was able to get right back up and working. Excellently made.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Microsoft Surface Laptop 44W vs 65W

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger works great and quickly for my Microsoft Surface Laptop. My laptop came with a 44 W charger so I was nervous about purchasing a different W. This 65 W works fine without an issues.

    I would recommend this to a friend