Customer Ratings & Reviews

Just what I needed as my old cord quit working. Best Buy employee was very nice and helpful

It may be that I use it too often, meaning that it's plugged in most of the day, and don't let my battery drain. Seems like I go through one about every 6-8 months - it just stops working. Shame on me for not researching to see if I am not using it efficiently and I am wearing it out. I work from home, so my Surface Book 2 really gets a workout. Plus I use it to watch network TV channels. I love my laptop though!

I purchase an surface pro 4 i7 512gb with an extended 2 year warranty. My charger stop charging the device after only 3 months. I took the device to bestbuy geek squad and was told the charger is no good. I thought with me having a full warranty on the item I would get a new charger on the spot. Wrong! They had to order one from Microsoft and mail it to me. I asked what am I to do in the mean time and why can't I just take one from the store. Guy said that's not allowed and it has to come from Microsoft. He said to purchase a new one for almost $90 and return it in 14days when the other one comes in so I can get my money back. Day 14 still no charger. I go back to Best Buy ask for a manager and told him what happened he apologized went and grabbed a charger off the shelf gave it to me and refunded the money back to my card. I had a very annoying experience with bestbuy and don't know why they couldn't have just given me a new charger on the spot from the start. I am just lucky the manager was nice and fixed the issue very proffessionally. New charger hasn't had a problem at all.

it did exactly what i needed . The salesman was very helpful.

Great charger and well priced, had no trouble finding the item the cleark was very helpful and showed us right where it was !

My go to for anything electronic or digital is Best Buy and when I needed a new power supply for my Surface laptop, of course Best Buy had the correct Microsoft PS. A quality part for my laptop from a quality retailer.

The Surface I bought is able to everything I need it to do and then some. The service at the Spring Meadows Best Buy went above and beyond when I had to return one computer because of incompatibility issues for my work web site, then was able to get me set up completely within one day. Congrats on a great team!

Works great expensive but I needed it for work and I bought a car outlet charger also

This charger works excellent for my laptop. It is extremely fast charging as well. Love this product.

The cord is working perfectly. The cord is replacing the Microsoft store cord a couple of years ago. The Microsoft store cord was replacing a cord under warranty. Hopefully the Best Buy cord will last longer than 2 years.

Needed a backup power cord and wanted to purchase a quality product. Happy with purchase.

Purchase this as replacement of original charger. fast charging no complains so far.

The item is amazing, easily plugs into the computer as it is just a magnet!

I use this as my powers source on the go. No more forgetting your power source or wondering where it got left. This one stays in my business bag while the original stays at home on the desk. This is an OEM power source, same quality as I would expect.

This, of course, was perfect and helped saved an inte3rview I was doing for my newspaper. So now I have two wall chargers and very happy about it. Thank you Best Buy for pointing me immediately to what I needed. Respectfully, Bonnie Kogos

The Surface power supply was the exact replacement that I needed. Evan (at the North Hills store) was very helpful w/ my purchase.

Really good product, the last one my cat chew through abs had to get a new one and this one I think it’s anti cat chewing, because she doesn’t go near it. The GUY that help us at the store was super nice and very efficient.

Your young man was completely knowledgeable of what we needed and made the transaction easy

Very nice black cord long and sleek and it plugs into a wall outlet nicely. The power moves through the cord Into the Microsoft surface pro and brings power and u can use it then... quite ingenious actually as 8 have before had to use genetic energy to run my laptops and that can get tiring.

Product is used daily. It is an Excellent product for me in my line of work. It is not bulky and makes it easy for travel.