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Customer Ratings & Reviews

Model:
W8Y-00001/Q4Q-00001
SKU:
12166457
$79.99
Save $20
The comparable value is $99.99
Deal ends Jun 1, 2026

Customer reviews

Rating 4.6 out of 5 stars with 3190 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,190 reviews
  • Rated 5 out of 5 stars

    New Cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed as my old cord quit working. Best Buy employee was very nice and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    only choice?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be that I use it too often, meaning that it's plugged in most of the day, and don't let my battery drain. Seems like I go through one about every 6-8 months - it just stops working. Shame on me for not researching to see if I am not using it efficiently and I am wearing it out. I work from home, so my Surface Book 2 really gets a workout. Plus I use it to watch network TV channels. I love my laptop though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product ok customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase an surface pro 4 i7 512gb with an extended 2 year warranty. My charger stop charging the device after only 3 months. I took the device to bestbuy geek squad and was told the charger is no good. I thought with me having a full warranty on the item I would get a new charger on the spot. Wrong! They had to order one from Microsoft and mail it to me. I asked what am I to do in the mean time and why can't I just take one from the store. Guy said that's not allowed and it has to come from Microsoft. He said to purchase a new one for almost $90 and return it in 14days when the other one comes in so I can get my money back. Day 14 still no charger. I go back to Best Buy ask for a manager and told him what happened he apologized went and grabbed a charger off the shelf gave it to me and refunded the money back to my card. I had a very annoying experience with bestbuy and don't know why they couldn't have just given me a new charger on the spot from the start. I am just lucky the manager was nice and fixed the issue very proffessionally. New charger hasn't had a problem at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Surface pro charging cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it did exactly what i needed . The salesman was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charger and well priced, had no trouble finding the item the cleark was very helpful and showed us right where it was !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OEM Power Supply

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to for anything electronic or digital is Best Buy and when I needed a new power supply for my Surface laptop, of course Best Buy had the correct Microsoft PS. A quality part for my laptop from a quality retailer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface I bought is able to everything I need it to do and then some. The service at the Spring Meadows Best Buy went above and beyond when I had to return one computer because of incompatibility issues for my work web site, then was able to get me set up completely within one day. Congrats on a great team!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second charger for car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great expensive but I needed it for work and I bought a car outlet charger also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger works excellent for my laptop. It is extremely fast charging as well. Love this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface cord replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord is working perfectly. The cord is replacing the Microsoft store cord a couple of years ago. The Microsoft store cord was replacing a cord under warranty. Hopefully the Best Buy cord will last longer than 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a backup power cord and wanted to purchase a quality product. Happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this as replacement of original charger. fast charging no complains so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is amazing, easily plugs into the computer as it is just a magnet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extra power source

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as my powers source on the go. No more forgetting your power source or wondering where it got left. This one stays in my business bag while the original stays at home on the desk. This is an OEM power source, same quality as I would expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh boy, did I need this wonderful wall charger!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This, of course, was perfect and helped saved an inte3rview I was doing for my newspaper. So now I have two wall chargers and very happy about it. Thank you Best Buy for pointing me immediately to what I needed. Respectfully, Bonnie Kogos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exact Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface power supply was the exact replacement that I needed. Evan (at the North Hills store) was very helpful w/ my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product, the last one my cat chew through abs had to get a new one and this one I think it’s anti cat chewing, because she doesn’t go near it. The GUY that help us at the store was super nice and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Employee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your young man was completely knowledgeable of what we needed and made the transaction easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice black cord long and sleek and it plugs into a wall outlet nicely. The power moves through the cord Into the Microsoft surface pro and brings power and u can use it then... quite ingenious actually as 8 have before had to use genetic energy to run my laptops and that can get tiring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charger for surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is used daily. It is an Excellent product for me in my line of work. It is not bulky and makes it easy for travel.

    I would recommend this to a friend