Customer Ratings & Reviews

I bought an open-box item to save some money, and it works like a charm. The charger was cheaper than it was at the Microsoft store as well. No issues to date, and it's been a few months. The last charger, which my wife lost was starting to go bad (roughly two years later).

Bought as a replacement after my surface pro 3 charger died. Works as expected.

My previous power supply died so this new one has been quite reliable for my Surface.

This is better than the recalled card that came with tablet.

Since it is magnetic it can easily be unplugged from the tablet which is good and bad depending on your point of view. If someone accidentally steps on the plug at least the tablet cable will come off from the surface without knocking down the surface to the floor and no damage to the cable.

Not much to say about a charger... It works. My original charger stopped working so i bought this one. Cheaper than buying a whole new laptop

works great. the geek squad checked my old cable for me and foud the problem.

Product was a replacement for a power source that was not working. This product works very well.

Working, we use every day!! Much needed ítem for using laptop !! Greatful for geeksquad's help !!

Does what it's supposed to do - just as Iexpected.

Good charger. Just what I needed. Good quality, but hoped to get it cheaper.

I had to replace the original charger that came with my surface book. This is almost identical. The indicator light is on the side rather than on the top like my previous version. Not as easily visible, but not an issue whatsoever. The extra USB port is a game changer.

This is rad. Great replacement for your original charger after your dogs eats it. Has a USB port on the transformer

Genuine Microsoft Charger for pretty much any of the Surface Pros. I go this and it works with my Surface Pro 6 and Surface Pro 7.

Great charger that won't tear up your computer if it is yanked out. Drawback is that you need to know the correct input for your device. If it fits, does not always mean it is the right one.

No issues product worked as expected and readily available at store

Charges my surface pro quick has met broken yet and I've had it for 3 months

too expensive for a 6 years old charger. but at least it is working

Microsoft Surface laptop has the worst charging port design using the worst charging supply interface connector. I had altogether replaced this power supply 5 times (6 including the original charger that comes with the product) within less than 2 years, almost all the power supply did not work more than 4 months. I have lost faith in Microsoft computer products and will not advise anyone to use Surface Pro laptop or tablet due to the poor charging port and unreliable power charger design. I returned the 65W power supply due to Best Buy's poor customer service and not honoring the warranty return/exchange agreement with Microsoft. 4 months ago, I purchased a 127W Microsoft power charger from Best Buy, but the charger stops charging in about 3 months. I took it back to Best Buy and was told to call Microsoft directly for the warranty return. Three times, Microsoft customer service asked me to take the charger back to Best Buy for product return, I also checked Microsoft's accessory return policy on Microsoft's webpage, which clearly stated to bring the defective product under warranty to Best Buy to check and let Best Buy to ship the charger to Microsoft, and replacement would be sent to Best Buy for customer to pickup. I went back to Best Buy, but was refused to handle the warranty return service as stated in the online web page and per Microsoft's customer service request. Best Buy did not honor the after sale product warranty service arrangement with Microsoft, I will no longer purchase any product from Best Buy and I have communicated my experience and warned other potential customers. Altogether, I am not happy with Best Buy and I am not happy with Microsoft warranty customer support and poor product reliability.

Very expensive replacement. The quality is great though.