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Customer Ratings & Reviews

Model:
W8Y-00001/Q4Q-00001
SKU:
4610900
$99.99

Customer reviews

Rating 4.6 out of 5 stars with 3163 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface 65W Power Supply for its overall performance, compatibility, charging speed, and ease of use. Many appreciate the cord length. Some customers express concerns about the price, heat, design, and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,163 reviews
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Charger for surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to buy several of these charges within the past few nonths and they are expensive. They do not work after only a few months. Its like something happens to them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average wall charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found that the Surface Pro wall charger doesn't live up to my expectations for a wall charger. This is my second wall charger purchase for my Surface Pro, with the first charger lasting only one year with slight use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! I would gladly give zero stars. These work fine until they physically break 1-6 months later. So sick of buying these as they are expensive!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Product works fine, but why new connector?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many typed of power connectors out/available, what is the need for such a screwball connector? They even have different ones for different versions Surfaces. It works fine, but I'm getting tired new connectors.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement charger

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope this charger last I longer then last one. 8 months on original charge. Need it for school so bought another charger. Could not wat

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned for less expensive product. This was an authentic Microsoft product so was 4x more expensive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst cable ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor a look for another laptop that dose NOT use this charger cable. These are not built to last and seem to break for no reason at all. Taking into consideration that they cost approximately over $100 each I’ve spent close to $400 on replacement cables alone. Could’ve bought a new laptop. These are by far the worst cables around and I will NEVER EVER PURCHASE a Microsoft Laptop again!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Does what it says... but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it is supposed top do but at a cost, $80 is far to expensive, especially as you can find an alternative elsewhere for $30 will the same build quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a long enough cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary says it all... in some cases the length of the cord is not an issue... but in quite a few, it is not a long enough cord. Other than that, it does what it was intended to do with no issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okau

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay. Having issues with it charging all the time. The guy at Bestbuy said this was the right one but it doesn't always connect to charge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I never shop at Best Buy unless I have to.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third cord for this Surface. They don't last and I take care of my belongings. I asked a manager for a free cord and he simply looked at me and said no. Third cord. Of note, I have purchased 3 Dyson hand vacs and they don't last either. The only reason I bought this cord at the store is because I had no choice. I never shop at the store anymore which I used to enjoy doing Just saying. Additionally, the another Surface that I purchased worked until 2 months after the warranty expired. I had to pay $500.00 for a refurbished one. That lasted one lasted about two months and stopped. See my point?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Horribly Overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After tax, this cord was almost $100... who in their ever loving mind thought that was a brilliant idea??? Not Best Buy’s fault and the cord functions properly, but for that price, I should get a $75 gift card along with it... There’s no insignia brand cords offered for this which is depressing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd replacement charger I’ve had to buy for my surface pro 3. Does its job until it doesn’t. Not too many other choices replace this product so this is as good as it gets.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microsoft - Surface 65W Power Supply - Black

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Surface 65W Power Supply - Black Microsoft - Surface 65W Power Supply - Black

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty pricey for a laptop charger. Maybe as Surface pros get more popular, this will get cheaper but was surprised at the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found I had a bad power supply

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't figure out why my laptop wasn't charging. I took my laptop and power supply in to BestBuy and had it looked at by the service desk. They determined the power supply was bad. I bought a new one from them and it works like new.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Overproced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger works great but it's ridiculous they are so expensive just to provide power. It's a plug that cost less than 10$ to make and they charge $100

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced my old one like this. It worked great! Just like the first!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Misled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The removable power cord of my power block was damaged. Best Buy informed me that the cord could not be purchased separately and that I had to buy a new power block. As I needd my computer immediately, I had no choice but to buy a new block. I later discovered that the poser cord in available on-line for $14.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Take good care of it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good charger but as time goes by the cable is bent too much and the magnet will be connected a bit uncomfortable for use.

    No, I would not recommend this to a friend