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Customer Ratings & Reviews

Model:
W8Y-00001/Q4Q-00001
SKU:
4610900
$99.99

Customer reviews

Rating 4.6 out of 5 stars with 3163 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface 65W Power Supply for its overall performance, compatibility, charging speed, and ease of use. Many appreciate the cord length. Some customers express concerns about the price, heat, design, and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,163 reviews
  • Rated 2 out of 5 stars

    Not most reliable.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace previous one because first one failed after about a year. Unfortunately not other good options.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid 90 dollars, intermittent at best. Worst product i have ever bought. I bought a similar one online, and hopefully it will last longer than 2 months

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    kirklander

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seem to go through these surface chargers frequently. they work, until they don't. ok quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    First one lasted less than a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB port is good, but it was frustrating having to get a new power plug after less than a year. It would be better if the cable was a foot or two longer as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original charger just stopped functioning. This is a great replacement at reasonable price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Surface P/S

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted just over a year was a replacement for a 2 year old P/S that came with my surface pro 6

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DIED TOO YOUNG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE SURFACE PRODUCTS AND IT WILL NOT PREVENT ME FROM BUYING IN FUTURE , BUT THIS ONE WAS A FLOP. IT DID NOT LAST THE WEEKEND. BY HIGHER WATTAGES.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste ypur money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke witjing a year. I had to get ome from amazom that was way cheaper and works awsome

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't even last a month!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased 8/9 and it stopped working in less than a month! Best Buy says I can no longer exchange it for a working product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Indecisive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the charger but I don’t think it’s giving as much battery as it should. It’s slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It is what it is... its a plug.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the plug is fine- it worked as it should. I don't understand why the one that came with the device failed. and I had to buy the SAME ONE from the manufacture. But it does work does what I paid for

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't recommend MS Surface products

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a surface, this will probably work, but it is a stupid proprietary cord and oddly fragile.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't last a year

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 8 months then stopped working at all. Not what I would have expected from Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    pricey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expensive for something thats not made well! hopefully this one will last longer than the prior one I had

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not last

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last 2 months.. just shorted out again...BB return policy of 15 days is awful and they charge 3x the Amazon rate plus Amazon gives you 90 days.....I do not recommend buying this product here..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched for a charger with the model number of my laptop and this was what Bestbuy said would work. It doesn’t even remotely fit my laptop. I have yet to try to return it due to plague lockdown, but am hoping the store will refund my purchase when they reopen for normal business.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty disappointed with this product that it didn't work and I paid so much money for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wall charger

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk having to purchase a 3rd wall charger for my surface laptop and haven’t even had it a year yet !

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poorly designed adapter by Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter from Microsoft is prone to breakage and wire problems. I wish they would build a better adapter.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Surface Charging Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft may be good at Windows software but Hardware is not its cup of tea. I have bought 4 surface cables in 3 years since bought pro 3 in August 2014. Its of poor and pathetic quality.

    No, I would not recommend this to a friend