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Customer Ratings & Reviews

Model:
W8Y-00001/Q4Q-00001
SKU:
4610900
$99.99

Customer reviews

Rating 4.6 out of 5 stars with 3152 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface 65W Power Supply for its overall performance, compatibility, charging speed, and ease of use. Many appreciate the cord length. Some customers express concerns about the price, heat, design, and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,152 reviews
  • Rated 1 out of 5 stars

    Can't recommend MS Surface products

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a surface, this will probably work, but it is a stupid proprietary cord and oddly fragile.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't last a year

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 8 months then stopped working at all. Not what I would have expected from Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    pricey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expensive for something thats not made well! hopefully this one will last longer than the prior one I had

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not last

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last 2 months.. just shorted out again...BB return policy of 15 days is awful and they charge 3x the Amazon rate plus Amazon gives you 90 days.....I do not recommend buying this product here..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched for a charger with the model number of my laptop and this was what Bestbuy said would work. It doesn’t even remotely fit my laptop. I have yet to try to return it due to plague lockdown, but am hoping the store will refund my purchase when they reopen for normal business.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty disappointed with this product that it didn't work and I paid so much money for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wall charger

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk having to purchase a 3rd wall charger for my surface laptop and haven’t even had it a year yet !

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recharged!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new power chord for my Surface. Works perfectly!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poorly designed adapter by Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter from Microsoft is prone to breakage and wire problems. I wish they would build a better adapter.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Surface Charging Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft may be good at Windows software but Hardware is not its cup of tea. I have bought 4 surface cables in 3 years since bought pro 3 in August 2014. Its of poor and pathetic quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 6 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 6 weeks. Very frustrating. I can’t even return it!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not very knowledgeable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associate swore up and down this was the cord I needed and it wasn't.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Done with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible return policy. No flexibility and bad service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse cord ever made.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my 4th cord around April 4th stopped working 2 weeks later. Micro soft need to give any and everyone who bought this cord a new one, it wouldn't break them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible!!! I have gone through 3 of these in 2 months!!! They just stop working!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The power cord works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is useful to have a second cord and adaptor to keep your surface pro powered up at home or on the office.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy it will last 3 month

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked for 3 month, can not get service from best buy or microsoft. unbelievable!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Always need an extra one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having one at home and one to take with me is excellent!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    power cord

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my surface but this was not the issue and not happy with the fact that it no longer works.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought three of these in a year. Garbage just like everything else Bill Gates does or says.

    No, I would not recommend this to a friend