Customer Ratings & Reviews

Best Buy is known for having quality merchandise..

Much longer cord than one that come with Surface 4

Great quality product. Have one for office and home

Fine product. Better than the original outlet plug

Microsoft Surface laptop has the worst charging port design using the worst charging supply interface connector. I had altogether replaced this power supply 5 times (6 including the original charger that comes with the product) within less than 2 years, almost all the power supply did not work more than 4 months. I have lost faith in Microsoft computer products and will not advise anyone to use Surface Pro laptop or tablet due to the poor charging port and unreliable power charger design. I returned the 65W power supply due to Best Buy's poor customer service and not honoring the warranty return/exchange agreement with Microsoft. 4 months ago, I purchased a 127W Microsoft power charger from Best Buy, but the charger stops charging in about 3 months. I took it back to Best Buy and was told to call Microsoft directly for the warranty return. Three times, Microsoft customer service asked me to take the charger back to Best Buy for product return, I also checked Microsoft's accessory return policy on Microsoft's webpage, which clearly stated to bring the defective product under warranty to Best Buy to check and let Best Buy to ship the charger to Microsoft, and replacement would be sent to Best Buy for customer to pickup. I went back to Best Buy, but was refused to handle the warranty return service as stated in the online web page and per Microsoft's customer service request. Best Buy did not honor the after sale product warranty service arrangement with Microsoft, I will no longer purchase any product from Best Buy and I have communicated my experience and warned other potential customers. Altogether, I am not happy with Best Buy and I am not happy with Microsoft warranty customer support and poor product reliability.

I tried to use unoriginal wall charger but after I changed several of unoriginal I decided to pay more but don't have problem. And I think I'll never stop tell that in BestBuy prices are cheaper and always good shopping experience. Using already this more than 1 month and very happy with my purchase.

Works very well and it woks very well and it works

Works perfectly! Just like the one that came with the pc originally.

Perfect for what we needed. Works great, no issues.

The charger is great and came in handy when I needed another. It's just so expensive.

It does what I bought it to do and i am pleased ty

It works good and it does the job. Needed a replacement and bestbuy got it!

I bought my surface from Best Buy and had to replace my charger but it was worth it not to have to buy a whole new Laptop. Thanks

This was the exact power supply that we needed after our dog destroyed our last one.

Best Charger for my Surface it works and connects.

Great replacement, listmy orig, only choice was to buy replacement

Excellent product, great brand is very lite and great design.

It’s exactly the charger that I need for my windows surface pro 4. Is the original charger and it came with all of the parts required to function properly. Ive been using it for a couple of weeks and I’m really happy with it.

Just what I needed in a pinch for my boss’s laptop.

Daily use of the Microsoft pro and this charger go hand- and - hand.