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Customer Ratings & Reviews

Model:
W8Y-00001/Q4Q-00001
SKU:
4610900
$99.99

Customer reviews

Rating 4.6 out of 5 stars with 3188 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers praise the Surface 65W Power Supply for its overall performance, compatibility, charging speed, and ease of use. Many appreciate the cord length. Some customers express concerns about the price, heat, design, and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 3,188 reviews
  • Rated 5 out of 5 stars

    Microsoft - Surface 65W Power Supply - Black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was a replacement for a power source that was not working. This product works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed ítem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working, we use every day!! Much needed ítem for using laptop !! Greatful for geeksquad's help !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open-box item to save some money, and it works like a charm. The charger was cheaper than it was at the Microsoft store as well. No issues to date, and it's been a few months. The last charger, which my wife lost was starting to go bad (roughly two years later).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as designed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about a charger... It works. My original charger stopped working so i bought this one. Cheaper than buying a whole new laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too expensive for a 6 years old charger. but at least it is working

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    replacement charger for surface pro 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement after my surface pro 3 charger died. Works as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is better than the recalled card that came with tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great charger

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is rad. Great replacement for your original charger after your dogs eats it. Has a USB port on the transformer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since it is magnetic it can easily be unplugged from the tablet which is good and bad depending on your point of view. If someone accidentally steps on the plug at least the tablet cable will come off from the surface without knocking down the surface to the floor and no damage to the cable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Know what your device needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charger that won't tear up your computer if it is yanked out. Drawback is that you need to know the correct input for your device. If it fits, does not always mean it is the right one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product and poor after sale support.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Surface laptop has the worst charging port design using the worst charging supply interface connector. I had altogether replaced this power supply 5 times (6 including the original charger that comes with the product) within less than 2 years, almost all the power supply did not work more than 4 months. I have lost faith in Microsoft computer products and will not advise anyone to use Surface Pro laptop or tablet due to the poor charging port and unreliable power charger design. I returned the 65W power supply due to Best Buy's poor customer service and not honoring the warranty return/exchange agreement with Microsoft. 4 months ago, I purchased a 127W Microsoft power charger from Best Buy, but the charger stops charging in about 3 months. I took it back to Best Buy and was told to call Microsoft directly for the warranty return. Three times, Microsoft customer service asked me to take the charger back to Best Buy for product return, I also checked Microsoft's accessory return policy on Microsoft's webpage, which clearly stated to bring the defective product under warranty to Best Buy to check and let Best Buy to ship the charger to Microsoft, and replacement would be sent to Best Buy for customer to pickup. I went back to Best Buy, but was refused to handle the warranty return service as stated in the online web page and per Microsoft's customer service request. Best Buy did not honor the after sale product warranty service arrangement with Microsoft, I will no longer purchase any product from Best Buy and I have communicated my experience and warned other potential customers. Altogether, I am not happy with Best Buy and I am not happy with Microsoft warranty customer support and poor product reliability.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Standard Reliable Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good charger. Just what I needed. Good quality, but hoped to get it cheaper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do - just as Iexpected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface plug

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dog chewed up the one it came with so I had to get a new one. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for Multiple Surface Products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuine Microsoft Charger for pretty much any of the Surface Pros. I go this and it works with my Surface Pro 6 and Surface Pro 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace the original charger that came with my surface book. This is almost identical. The indicator light is on the side rather than on the top like my previous version. Not as easily visible, but not an issue whatsoever. The extra USB port is a game changer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues product worked as expected and readily available at store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use at office to protect office computers and passed with flying colors with storm surge in summer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hod to buy this after just a year of the other one working

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges my surface pro quick has met broken yet and I've had it for 3 months

    I would recommend this to a friend