Customer Ratings & Reviews
- Model:
- CZV-00001
- SKU:
- 10148510
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Surface Arc Mouse's portability, design, and comfort. Many appreciate its slim size, light weight, and good battery life, as well as its Bluetooth connectivity and compatibility with Surface computers. However, some customers have noted that the scrolling is not very smooth, and a few find the price a little high. Additionally, a small number of users have expressed concerns about the right-click functionality.
This summary was generated by AI based on customer reviews.
The perfect partner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the arc mouse! It’s the best Bluetooth mouse out there
I would recommend this to a friendGreat Mouse
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is awesome, works great eith my surface pro
I would recommend this to a friend- Pros mentioned:Portability
Great Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surface Arc mouse is a great portable mouse for laptop when out of the office.
I would recommend this to a friend Cool mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is great for traveling I love how it connects automatically to my devices
I would recommend this to a friend- Pros mentioned:Portability
Best Mouse
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mouse so much. I use it everyday for work and the battery life has lasted so long. I’ve only changed the batteries once since I’ve gotten it. I got an open box and have had absolutely no problems.
I would recommend this to a friend - Pros mentioned:Overall performance
Its very good mouse seen 1st time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this very much i love it and it is very usefull
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and I recommend to my friends!!!
I would recommend this to a friend - Pros mentioned:Design
Great portable mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a replacement for my old arc mouse and this new version is even better
I would recommend this to a friend - Pros mentioned:Comfort
Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable, a bit confusing when it came to turning it on
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent Item! Would recommend to anyone to purc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Item! Would recommend to anyone to purchase.
I would recommend this to a friend - Pros mentioned:Portability
Mouse!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Portable, compact, everything it needs to be. A must for your Surface!
I would recommend this to a friend - Pros mentioned:Portability
Very Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it, very cute and easy to use and very handy.
I would recommend this to a friend - Pros mentioned:Portability
Amazing Microsoft Arc Mouse
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Mose ever! Can fold to lay flat can unfold. Comfortable and easy to connect.
I would recommend this to a friend - Cons mentioned:Scrolling
Good for general use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works OK for Ofice-y stuff but not great for 3D or gaming, as scroll is quirky and clicking not what it could be.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to review the Surface Arc Mouse. We're so glad it's been a great tool to use around the office. We're sorry you're having some occasional issues. We have some tips and tricks to help optimize the use of your Surface Arc Mouse here: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse.
If you should encounter any questions, we're always happy to help. Feel free to reach out by contacting us here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Design, Portability
Easy to use and stores perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ease of this mouse, it lays flat for storing and is very comfortable when in use. It can bend to fit your hand. I have one, my husband has one, my son and daughter have ordered theirs. We are very happy with these.
I would recommend this to a friend Love love love My Arc Mouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best mouse ive ever owned and the color is very professional and nice looking. Best Buy made it easy for me to order for pickup and i walked in and got it immediately.
I would recommend this to a friend- Cons mentioned:Price
Much better than the old Arc Mouse.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The old Arc Mouse was not as good. I had problems with the left clicker on the old mouse. It stopped working and I had to toss 1 old Arc Mice. Too expensive to repair. And I still have the other one that has a left clicker problem. I am not happy! Best Buy should do something about this! Looks like a reoccurring problem. The new mouse is great so far. I am a little perturbed about the pricing. Apparently, the price differs on the color. This is not a good strategy. I bought 2 new Arc Mice in burgundy. I really wanted 1 ice blue and 1 cobalt blue. Went to my local Best Buy and they wanted to charge me an extra $26.00 to exchange 1 burgundy for 1 ice blue. No way. It's crazy! The burgundy color was the least expensive color at about $50.00/new Arc Mouse.
I would recommend this to a friend - Pros mentioned:Portability
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fills in small purse, works great love it. Just right for on run and in office.
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Will recommend to a friend. For a great price!
I would recommend this to a friend - Pros mentioned:Portability
I love the arc mouse surface edition!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So great to use & take with you folding flat! Well worth the money!!
I would recommend this to a friend