Customer Ratings & Reviews
- Model:
- CZV-00001
- SKU:
- 10148510
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Surface Arc Mouse's portability, design, and comfort. Many appreciate its slim size, light weight, and good battery life, as well as its Bluetooth connectivity and compatibility with Surface computers. However, some customers have noted that the scrolling is not very smooth, and a few find the price a little high. Additionally, a small number of users have expressed concerns about the right-click functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability, Size
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the compact nature. It's easy to set up and use. I think it's a great and recommend it to anyone looking for a portable Bluetooth mouse.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for leaving a review! We're delighted to hear your new Arc Mouse was easy to set up and that the portability factor has impressed you.
Cheers,
Heather
Microsoft Customer Care
Palm fitting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit right in my palm, also super responsive just like the way it glides through the surface of my table tbh.
I would recommend this to a friend- Pros mentioned:Portability
MCS latest arc mouse - ih.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The grip is better on this one than the previous model. There is no dongel as it's bluetooth. I still like the original arc mouse that folded and was put in a case.
No, I would not recommend this to a friend - Pros mentioned:Size
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great mouse, lays flat when not needed and stores well.
I would recommend this to a friend - Cons mentioned:Price
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse is a Little pricey, but works great with surface pro.
I would recommend this to a friend - Pros mentioned:Portability
Mouse in my pocket
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One mouse I love in the house! So easy to use and the pushing it flat to turn off makes the battery last long. Excellent purchase
I would recommend this to a friend - Pros mentioned:Portability
This bluetooth mouse is awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first bluetooth mouse and it is highly recommended. Connecting to the laptop has easy to understand instructions and only takes a couple of minutes to execute!
I would recommend this to a friend Great looking mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box, love the Arc mouse. I've had 2 of these before. I love the styling and function. This on matches the color of my laptop.
I would recommend this to a friend- Pros mentioned:Comfort, Size
Great slim mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it's flat when not in use so it stores in my laptop bag better. Easy to pair with my laptop and comfortable to use
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .It's great to hear that you're enjoying the portability of the Arc Mouse while you're on the go!
Best,
Tom
Microsoft Team
- Pros mentioned:Portability
Portable mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good easy and simple mouse, works great with macbook pro and windows pc. portable and looks great in use and hand.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .We think the Lilac Arc Mouse looks great, too! We're very glad to know that it's working well with both of your devices. Thanks for the feedback.
Tom
Microsoft Customer Care
- Pros mentioned:Overall performance
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, works great, awesome, turns on, no problems,
I would recommend this to a friend - Pros mentioned:Design
Stylish, but has an issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get many compliments for the interesting design and have no issue with it ergonomically. However, its bluetooth connection randomly disconnects several times a day. I reopen the bluetooth window to keep it going, but it is annoying and a time waster, so I'm not really sold.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Michael,
We apologize for the difficulties you've been having with your Surface Arc Mouse. We really appreciate you sharing your customer experience with us so far, and want to make sure this has been taken care of. Please reach out to us at [email protected], so we can look into what might be happening and get this fixed for you.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Size
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased this to use with my little chromebook. But, alas! It would not connect via bluetooth and so I was not able to use it at all. But is very flat and so it would have stored neatly into the neoprene bag that the chromebook fits neatly into.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Randy,
Thanks for taking the time to reach out! Microsoft has the Arc Touch Mouse that can connect wirelessly to your favorite PC device, instead of just any Surface device. You can check one out through our friends at Best Buy here: https://www.bestbuy.com/site/microsoft-arc-touch-mouse-black/1261563.p?skuId=1261563.
Best,
Heather
Surface Customer Care
Not Quite Ergonomic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a companion to my new Surface Laptop 2. I was under the impression the height of the arch may be adjustable; however, I was incorrect. The arch is a bit too high for the size of my hand, which leads to some uncomfortable hand and finger positions and discomfort. Definitely test the mouse out in-store before making the purchase online! Incidentally, I'm sure the mouse would be great for travel. It's responsive to multiple finger gestures, has a great look and feel, and is a really handy product. My only real qualm is that it clicks VERY LOUDLY.
I would recommend this to a friendMouse
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slim and smooth experience. Used it for months now no issues with connectivity as well.
I would recommend this to a friendGifted and I love it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was gifted this for Christmas and I love it! is a nice red shade like a dark cherry ish and feels nice on the wrist.
I would recommend this to a friend- Pros mentioned:Portability, Size
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome. When you fold it flat, it shuts off, when you arc it, it works like a charm. This is the best mouse I've ever used.
I would recommend this to a friend - Pros mentioned:Comfort, Design
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It’s great use and fast. The colors and the design is exactly like the picture. It helps the hand rest as well.
I would recommend this to a friend Fun and different
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one a while back bought this one as a gift and it broke within 2 months a little let down but the color is as pictured.
No, I would not recommend this to a friend- Pros mentioned:Design
Nice Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design but took some time getting used to it.
I would recommend this to a friend