Customer Ratings & Reviews
- Model:
- CZV-00001
- SKU:
- 10148510
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Surface Arc Mouse's portability, design, and comfort. Many appreciate its slim size, light weight, and good battery life, as well as its Bluetooth connectivity and compatibility with Surface computers. However, some customers have noted that the scrolling is not very smooth, and a few find the price a little high. Additionally, a small number of users have expressed concerns about the right-click functionality.
This summary was generated by AI based on customer reviews.
Artist
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse. Not only does it have the scrolling up and down function you can also scroll sideways on it!
I would recommend this to a friend- Pros mentioned:Comfort, Design
Great upgrade to the arc mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great design, very comfortable to use. Takes some getting used to the controls but definitely worth it.
I would recommend this to a friend - Pros mentioned:Portability
Microsoft Surface mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my Samsung Chromebook. Easy to transport.
I would recommend this to a friend - Pros mentioned:Design
Better mouse than advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and use. Battery life is great, and sleek look is awesome.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for taking some time to share your experience with us, we really appreciate your feedback. We're happy to hear you are enjoying your new Microsoft Arc Mouse, and that you appreciate the ease-of-use and long battery life it provides. Whether it be the sleek style of the design, or the comfortable user interface, we're excited to learn it has been a benefit to your workspace.
Best,
Brad - Microsoft Customer Care
- Cons mentioned:Price
It's okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can see how it can be nice for certain scenarios, but I cannot recommend it for everyday use. Not worth the price, even on sale.
No, I would not recommend this to a friend Squeak!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse moves smoothly. I didn’t have to chase it around. I wouldn’t recommend any mouse but this one. Not even Mickey. Watch out Mickey, Microsoft mouse is here to rule the kingdom.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Stephen,
Thanks for the great compliments! We're delighted to hear about your excitement for Surface Arc Mouse. We're so glad this has been the perfect fit for your Surface experience. We hope you continue to enjoy!
Cheers,
Jessica
Surface Customer Care
Functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse option is functional but not the best. I have had issues with it dropping connection to my Surface Pro 6. You also have to be very precise with the location of your fingers for the left and right mouse buttons and scrolling.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to reach out and tell us about your experience with Surface Arc Mouse. We have some great tips and tricks we think will help you love your device even more. For some simple troubleshooting suggestions, click here: https://support.microsoft.com/en-us/help/4023522. Usually minor issues with Bluetooth connection can be solved with a simple Windows update.
We hope this helps!
Kindly,
Jessica
Surface Customer Care
- Pros mentioned:Comfort, Design
Classic product by Microsoft!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design and comfortable to use! Loved the shape of the device.
I would recommend this to a friend - Pros mentioned:Design, Size
Great mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very compact and easy to use. Design feels like you are using a regular mouse, but without the extra bulk.
I would recommend this to a friend Microsoft Arc Mouse (Bluetooth)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the most versatile products I've bought from Microsoft accessories lately. Very pleased with the performance this product makes possible.
I would recommend this to a friend- Pros mentioned:Portability
Great for teleworking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the mouse.. I gave it as a gift to a family member.. I have had one for years and can't work without it.. very easy to navigate and scroll down.. only thing is that the family member had an older Apple laptop and we had to buy a connector so that the blue tooth could function.. but it was due to her particular device not the mouse.. I highly recommend it..
I would recommend this to a friend - Cons mentioned:Price
Works ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth works but freezes up at times, which might be my laptop. I do like that there are no adapters that have too be used but for the price I would stick to the wireless option.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the shout-out! We would be happy to assist you in loving your Surface Arc Mouse even more. Please contact our team to provide us more details about your experience so we may be of service: https://support.microsoft.com/en-us/contactus/.
We look forward to assisting you soon.
Kind regards,
Jessica
Surface Customer Care
Nice compact mouse for on the go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a mouse should with the added benefit that it collapses flat for easy storage.
I would recommend this to a friend- Pros mentioned:Portability, Size
Great mouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The arc mouse fits a hand perfectly. It is small, compact and fits easily into a purse.
I would recommend this to a friend Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great mouse. It contours to your hand and is very responsive.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're delighted to hear you are finding the curve of your new Microsoft Arc Mouse comfortable and a perfect fit! Thank you for taking a few minutes to share your thoughts with us. We're proud of the improved functionality and responsiveness your mouse hosts, and are happy to hear you are enjoying your time with it.
Best,
Brad - Microsoft Customer Care
- Pros mentioned:Portability
Fits the bill
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted something lightweight and ultra portable. For that it definitely fits the bill. A bit awkward feeling in the hand if you’re used to your standard mouse but not so much so where I’d subtract any stars. Wouldn’t necessarily recommend if you’re not specifically after something very minimal. Very easy to use and setup needed.
I would recommend this to a friend Quality Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product I have been using it for over 5 years now
I would recommend this to a friendFeels and works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was on the fence about this mouse but it turns out after using it for a while I love it. Feels nice and has a great response with my surface pro.
I would recommend this to a friend- Pros mentioned:Portability
Awesome Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way it turns on and off. Feels great to use. Also love how it just syncs with bluetooth.
I would recommend this to a friend Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a much needed addition to a surface purchase. Has a very nice feel and captures the full potential of the surface.
I would recommend this to a friend