Customer Ratings & Reviews
- Model:
- CZV-00001
- SKU:
- 10148510
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Surface Arc Mouse's portability, design, and comfort. Many appreciate its slim size, light weight, and good battery life, as well as its Bluetooth connectivity and compatibility with Surface computers. However, some customers have noted that the scrolling is not very smooth, and a few find the price a little high. Additionally, a small number of users have expressed concerns about the right-click functionality.
This summary was generated by AI based on customer reviews.
Great Open Box mouse.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge upgrade over the previous generation of Arc Mouse. Works great in my Surface Pro 7
I would recommend this to a friendGet it for surface.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop mouse ive used. No problems and great build quality.
I would recommend this to a friendMouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that it turns off by laying it flat
I would recommend this to a friendLove this mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse for my daughter for Christmas. I have the same one and it works on everything like your leg ,couch, bed etc. it’s great
I would recommend this to a friendGreat Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is very responsive, you may need to slow down the response a bit. I use it on an Hp Envy and a surface pro. Works on both very well.
I would recommend this to a friendUnexpected Favorite Accessory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is a great addition to my laptop. I got it on a whim and it is awesome to have to add some versatility to my daily mouse pad use
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for choosing to give Surface Arc Mouse a try. We're delighted to hear that this has been an excellent addition to your Surface experience. If you're interested, try checking out all the gestures that Surface Arc Recognizes here: https://support.microsoft.com/en-us/help/4037233.
Kindly,
Jessica
Surface Customer Care
Happy with it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Responds well and quickly when I curve the mouse to turn it on and it has such a soft feel that I often want to hold it.
I would recommend this to a friendGood mouse
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse itself works really well. I like that it shuts off when you snap it flat to preserve battery life. My only negative is the lilac color. In the photos it seems more purple toned. In real life the mouse almost looks white. I can tell its purple when I place it next to something that is actually white.
I would recommend this to a friendArc Mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item, experience was good. Item was ready for pick up. Store staff was friendly and knowledgeable.
I would recommend this to a friend- Pros mentioned:Portability
One of my favorite peripherals
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm super impressed with Microsoft recently. This mouse is brilliant. First off, it's accurate and fast. You "bend it on" and boom, it's connected. You "bend it straight" and it's off, so simple. It's not "cheap" but then I'm ok with spending money on a mouse when there's innovation. I wish Apple would go back to innovating like this.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We’re glad to hear you’re enjoying Surface Arc Mouse. We designed this Surface accessory to help make being productive a snap. Thanks for taking the time to write up a review and share your experience with the community!
Cheers,
Rebecca
Surface Customer Care
- Pros mentioned:Design, Portability
Nice light and flexible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing how well it works. And it looks great too.
I would recommend this to a friend Great mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mouse and how it feels in your hand. This is the second one I’ve purchased.
I would recommend this to a friendWireless mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse its the best wireless mouse ive owned
I would recommend this to a friendGreatest mouse ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to my laptop! Easy to use and stores flat when not in use. I love it.
I would recommend this to a friend- Cons mentioned:Right click
Be careful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure whether it's the arc mouse or my computer, but the right click on the mouse does not work consistently for copying and pasting.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your feedback. We greatly appreciate you taking the time to let us know about your experience with the Surface Arc Mouse, and we would like to let you know we're here to help. It sounds like some of the inconsistencies with your mouse can be solved by changing your mouse settings on your Surface device. We recommend following the instructions on our support page here: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse. Please be sure to scroll to the bottom where it says "Microsoft Surface Arc Mouse doesn’t do what I want it to." If you should still be experiencing any issues with your device, please don't hesitate to contact our support team for further troubleshooting here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Comfort
Works well with Surface 3 Laptop - expensive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this along with the Surface 3 Laptop and stylus/pen. They were all on sale plus I had a 10% off birthday reward and rewards points. I like the mouse, it is comfortable in my hand and has a quick response. The scrolling feature is great. Do you need it if you buy a Microsoft Laptop? No... but if you do not have a good wireless mouse this is an expensive but viable alternative.
I would recommend this to a friend - Cons mentioned:Price
Great feel and design
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my daughter to complete the color coordination of her surface pro. Wasn't to keen on paying for an expensive mouse to an already expensive setup when you include keyboard cover and pen. But apparently this isn't a popular color, despite it was chosen by her, so I was able to get this mouse discounted. She swears by this mouse and says it is much better than a normal mouse.
I would recommend this to a friend - Pros mentioned:Portability
Not Comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it. I do like the ease and the looks of it, but isn’t great for office use.
No, I would not recommend this to a friend Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took some time to get used to. But it’s a great product .
I would recommend this to a friendBest portable most ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I didn’t like this mouse because of the shape, I wasn’t used to this kind of mouse. However, after using it for 2 weeks, I love it. It’s just a matter of getting used to it. I love how u can fold it flat so that you can put it in your purse once you are done. The mouse responds well, and I’m glad I did not return it:
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to share your experience with the community! We're delighted to hear you're enjoying your Surface Arc Mouse. We're also fans of how convenient it is to travel with this device and with its ability to go flat, it makes being productive anywhere a snap! Thanks again for the great shout out, we're sure it'll help the next person looking for the perfect accessory.
Cheers,
Rebecca
Surface Customer Care